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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.2
855 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 855 reviews

July 23, 2021

Jennifer Gordon is fantastic in the service department. I set my service appointments for my car every time with her 💯. She's the best and will keep bringing my car to your location More

by linnette.gonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
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Jul 23, 2021 -

Sunset Kia of Auburn responded

We appreciate your fantastic feedback and five-star rating, Linnette. We're glad to hear that Jennifer was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 22, 2021

The staff that worked with me were awesome to work with , definitely would come again or refer a friend , happy with my deal I got More

by Honda Accord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 23, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 22, 2021

Out for the almighty buck like most businesses now a day. Got rid of the good employees when new owners took over and eliminated customer friendly perks More

by mooredified1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dale s
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Aug 08, 2021 -

Sunset Kia of Auburn responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. We appreciate you bringing it to our attention, and we hope to connect with you soon to discuss this in more detail.

July 21, 2021

very friendly and very nice people but not willing to make any special deals. if you want a discount don’t go here. would not budge on price or add any extras. More

by lisafarrar10@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
patrick
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Jul 21, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us, Lisa. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 20, 2021

They went out of their way to get me in the car I wanted paying what I wanted. And getting the best deal on the car I was trading. More

by is1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Gunter
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Jul 21, 2021 -

Sunset Kia of Auburn responded

Thank you for your feedback on your recent visit to Sunset Kia of Auburn. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 19, 2021

Your service advisors are great! Our car is usually done before the promised time. We would recommend Sunset Kia to anyone looking for a car or service. More

by SINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Jul 20, 2021 -

Sunset Kia of Auburn responded

Thank you for your kind words for our service team. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 18, 2021

I love going to this dealership. They are very welcoming every time I go there. Very helpful while on the phone and in person. Thank you More

by CMCLVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Report | Print
Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 18, 2021

Jordan was very helpful. We were able to close a deal before I even showed up to the dealership. I was in and out within 3 hours More

by EVANHACHEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan: Ciara
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Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you, Evan, for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 18, 2021

The service center itself was excellent which includes Jennifer, the person I worked with. The center should get back with their own shuttle; using Lift, Uber is not good for those with walking disabilit More

by JACKIE_FELTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer;
Report | Print
Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 18, 2021

Awesome and friendly customer services. Jorge Ruiz is an excellent salesman, he made sure we got the car we wanted and made our buying experience fun and stress free. I certainly recommend him to all my fr More

by LMFAGAFA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz, Brandon (Finance)
Report | Print
Jul 19, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Jorge and Brandon here at Sunset Kia of Auburn. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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