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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.2
855 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 855 reviews

July 17, 2021

Very nice people and work perfectly anytime u take yr car for services.no go and come back u still right there and finish ur. More

by georgebannie54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall A
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Jul 19, 2021 -

Sunset Kia of Auburn responded

George, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 17, 2021

Excellent and honest service. I was initially told something additional needed fixed on my car but after the technician got into it only a minor fix was necessary which saved me about $500. More

by RMead9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnegan
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Jul 19, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 17, 2021

Jorge was very nice and helpful. My dad and I came in to get a Kia Soul and he explained everything very well. He made us feel very comfortable. We were there for around 2 hours and were able to leave with More

by ZARRIESBAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Reese
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Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that Jorge and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 17, 2021

Very courteous and helpful in all of our concerns with the purchase especially since we were of a handicap nature. Very much a well appreciated time. The salesman was very good for his first sale. More

by sdakidd256
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
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Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Congratulations on your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 17, 2021

Good job on the service. Jennifer was very helpful. Car was in and out on time. The Maronwrs are doing well this year. Have a nice day. More

by ltucker5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 17, 2021

All employees very kind.Service time also very All employees very kind. Service time also very Resonable.But car wash is not clean enough.Everythingelse Was good enough. Thanks for service. I More

by Han H Ler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnegan.
Report | Print
Jul 19, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 16, 2021

Took my car to a real mechanic and spent $100 as opposed to the $3000 you guys tried to sell me. Anyway, the car runs great. More

by lowrent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendall Finnegan, Tech 164 ;p
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July 16, 2021

I was very happy with the service they provided. I would definitely take my car back to them.They seem to be honest and I like that. Dean was very helpful and pleasant to work with. More

by phyllsea
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Jul 17, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words for Dean, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

July 16, 2021

I was happy with my experience at this particular location because I brought my car because of a problem. They kept my car for over a week without keeping us updated. They were not working on our dur More

by Tia73312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can not remember
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Aug 03, 2021 -

Sunset Kia of Auburn responded

We're sorry to hear that your experience fell below our high standards for customer satisfaction. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? Your feedback is important to us.

July 15, 2021

A great buying experience! No pressure, and hassle free. First time at a dealership that took less than an hour and a half. Highly recommend More

by Outreachbob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riehl
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Jul 15, 2021 -

Sunset Kia of Auburn responded

Thanks for your review, Bob! Customer service is always our number one priority, and we're happy to hear that we met your expectations in a timely manner. Thank you for choosing Sunset Kia of Auburn--we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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