Sunset Kia of Auburn

A great experience. Staff courteous and friendly. I utilized your new transportation service. Both drivers were very courteous and safe in clean cars. I intend to continue getting my car serviced at utilized your new transportation service. Both drivers were very courteous and safe in clean cars. I intend to continue getting my car serviced at Sunset Kia. More

I was deliberately lied to about needing repairs on parts that were absolutely fine. Like my drive belt, for instance, which only has 30,000 miles on it. I was told it was dangerous and needed to be changed that were absolutely fine. Like my drive belt, for instance, which only has 30,000 miles on it. I was told it was dangerous and needed to be changed immediately for $385. I asked someone to come out to the car and show me why the belt needed to be changed. "Hmm looks fine, must've been a mistake." Right. Oh i need new tires also? Oh the tread is at 2? Ok let's look there also. Oh your mistake again, my tires are completely fine like my drive belt you say? I will never get my car serviced here again. Now I have to get my car checked just to see if you guys actually did the work i paid you to do. If you think I'm too stupid to remember when i changed my tires and drive belt last, there's no reason to assume you think I'm smart enough to bother questioning anything else either. Kia should be trustable. I feel like I just visited a bad part of town and got played by some grimy, pathetically needy & shady street junkie. Disgusting business practice. Never going here again, and making sure everyone knows. More

Spent a lot of money for a 60,000 service. Car not cleaned or washed. Was hoping for a better feeling after the experience. Four days later my battery died, conspiracy theory. That cost another 225. cleaned or washed. Was hoping for a better feeling after the experience. Four days later my battery died, conspiracy theory. That cost another 225. More

Thanks for helping me and my sister for finding her first car. You guys had patience with us in picking out a car and left very pleased. car. You guys had patience with us in picking out a car and left very pleased. More

The porter was very sweet and Dean is always a pleasure during every visit. Staff is very helpful and its nice that there is a lot of seating, even though there are still Covid restrictions. during every visit. Staff is very helpful and its nice that there is a lot of seating, even though there are still Covid restrictions. More

My agent Jennifer Gordon was very nice, thorough and accommodating. She addressed my concerns that I had with my car and made sure it was addressed accommodating. She addressed my concerns that I had with my car and made sure it was addressed More

Quick and easy. Done in 30 min for a oil change. Waiting room was clean. WiFi worked great. Agents were very helpful and friendly. Would definitely go there again Waiting room was clean. WiFi worked great. Agents were very helpful and friendly. Would definitely go there again More

Wonderful customer service. Very impressed. Will return for service and hopefully to purchase my next car. The service technician was so nice and really listened to my concerns regarding my vehicle. for service and hopefully to purchase my next car. The service technician was so nice and really listened to my concerns regarding my vehicle. More

Sunset is awesome worked with me without any headache they know exactly what they have in vehicle not guessing what so ever. Very fair. This Dealership wants customers to come back warrenty on vehicle they know exactly what they have in vehicle not guessing what so ever. Very fair. This Dealership wants customers to come back warrenty on vehicle everything I am very impressed with what offered. I highly recommend Sunset Kia In Auburn. Thank you guys for taking the time to help me and drove out with a brand new 2021 Kia Sportage of the show room. More

They located the car for me and we agreed on a price. Then went in to complete the transaction without any surprises. The staff was polite, efficient and knowledgeable. Then went in to complete the transaction without any surprises. The staff was polite, efficient and knowledgeable. More