Sunset Kia of Auburn

everything was so smooth and amazing, each person i spoke to was incredibly kind and explained everything i needed as a first time buyer! it was the best experience by far and i hope i meet more people like to was incredibly kind and explained everything i needed as a first time buyer! it was the best experience by far and i hope i meet more people like them when buying cars in the future! More

This was my first ti.e visiting Sunset Kia in Auburn.. Took my Suzuki in for a recall repair and requested an oil change and installation of my new fuel door cable. Dean said the cable would be an hour's Took my Suzuki in for a recall repair and requested an oil change and installation of my new fuel door cable. Dean said the cable would be an hour's worth of work at $159.00 plus the oil change. He said they would need the car overnight. 1) 3 days later, they call me at 4pm to say the car is ready. 2) The cable took longer than an hour and cost $185.00. They never called to say it would be higher than the estimate. 3) I told the tech who took me to my car that I had 2 friends check my tires and they both said they were low. The tech said their techs should have checked the tires so he assumed they did (no tire pressures were noted on the receipt- Toyota always prints out the tire pressures and remaining brake pads). The tech just took a look at the tires and said they looked good. I expected him to check them with a gage. 4) While my car was with this dealer/service for 4 days/3nights, they changed all my set radio stations to Hip-hop. 5) Toyota always offers a complimentary car wash and vacuum. Nothing here. More

The service writer Dean is very knowledgeable and hes helping me every time I have brought my car in pewdiepie's I'm out of there from the cafe and I hear about your cheeseburg could be 1A year about my helping me every time I have brought my car in pewdiepie's I'm out of there from the cafe and I hear about your cheeseburg could be 1A year about my thing I would only think I want you to talk from now on More

Salesman was great and he was not pushy on making a sales. Very polite and kind and understanding of exactly what I was looking for sales. Very polite and kind and understanding of exactly what I was looking for More

Helpful, friendly Do not write long reviews. Not helpful Helpful, friendly Do not write long reviews. Not helpful to make this a requirement. Not helpful to make this a requirement. Only four more words Helpful, friendly Do not write long reviews. Not helpful to make this a requirement. Not helpful to make this a requirement. Only four more words More

THIS D Thank you Dean G for helping me getting my Oil change This morning you are amazing My brother 👏🏽 Thank you again god bless change This morning you are amazing My brother 👏🏽 Thank you again god bless More

The waiting area should be created a little bit nicer. Oil change took 45 min. Complementary car wash voucher received. Covid-19 guidelines in place. Oil change took 45 min. Complementary car wash voucher received. Covid-19 guidelines in place. More

Easy to schedule an appointment, friendly customer service, I arrived early & was greeted immediately. very short waiting time for service completion, comfortable waiting area. Impressive over all service, I arrived early & was greeted immediately. very short waiting time for service completion, comfortable waiting area. Impressive over all More

I am very pleased with sunset Kia auburn and the service they did on my Kia Optima. They returned her to me in great condition. they did on my Kia Optima. They returned her to me in great condition. More

Friendly, helpful, no pressure sales staff. Unbeatable lifetime warranty and oil changes. Pleasant car buying experience from first contact to driving away with my new car! lifetime warranty and oil changes. Pleasant car buying experience from first contact to driving away with my new car! More