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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 854 reviews

May 27, 2021

Great customer service! Ask for Kendall, hes a great service advisor that will help you with all your vehicles needs. The entire staff is very friendly. More

by dave7379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnigan, Steve
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May 27, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave us a review. Your feedback and rating mean a lot to us. We're glad Kendall was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 27, 2021

I really could not be more pleased it was the first dealership that I went to after going to Carmax where I felt appreciated as a customer and they bent over backwards to get me into this deal. I reall More

by Bighike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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May 27, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind words. Your feedback and rating mean a lot to us. We're glad Austin was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 27, 2021

It is always a pleasure having Shemi help me when I come in to get my car serviced, she's always smiling, nice and friendly. More

by HURRICANETRINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
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May 27, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 27, 2021

I hate buying a new car, but dealing with employees at both Sunset Kia and Sunset Ford was a pleasant experience. I appreciated the team work between the two dealerships. More

by SARABBZ07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, David (Ford) Roman, Erik, and Patrick
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May 27, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 26, 2021

Nice people! Would recommend to anyone who needs their Kia serviced. They go above and beyond to make sure they fix your car right! If it’s not fixed right they will work on it until it is fixed More

by JUILEBEANJEWELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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May 27, 2021 -

Sunset Kia of Auburn responded

Thanks, Juli, for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 25, 2021

Promised free car wash but arrived and told Sorry. They made it right. Otherwise excellent people and friendly service. Great warranty. Rough start but hope for the best. More

by hlh1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis?
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May 26, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 25, 2021

Had 45,000 mile service. Everyone was super nice and efficient. The waiting area was pleasant and I appreciated the free coffee! Happy they vacuumed!! More

by chinahsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember
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May 26, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 23, 2021

Dean was great, he kept me updated on everything while I waited. I was disappointed that KIA no longer does a quick clean of the car. More

by JONLUKE53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean don't remember last name
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May 24, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for Dean and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 22, 2021

Good service and I had very little waiting time tho I have an appointment. As an out of state Kia customer, cost of service was reasonable. More

by pettitegum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Motte
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May 23, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be quick and the price reasonable. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 22, 2021

Excellent customer service! Prompt service, knowledgeable staff, service was completed on time. Very helpful in response to questions asked. Provided rental car during car servicing. More

by TECHFAM206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharia
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May 23, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate learning that you found our staff to be knowledgeable, prompt, and very responsive to questions. We look forward to helping you with any future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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