Sunset Kia of Auburn

They charged me $1000 dollars for 2 rotors on the front programmed a new key and did an alignment, th rotors were swapped but they didn't change pads so now the brakes are dragging and scoring the new roto programmed a new key and did an alignment, th rotors were swapped but they didn't change pads so now the brakes are dragging and scoring the new rotors just like the old ones the fob they made works but the physical key won't work on doors or glove box. I didn't ask them to align it I asked them to figure out why it won't stay in alignment. So all in all it was probably the worst way to spend $1000 I can think of. More

Great service and very friendly. I would recommend to all to get a car from them. Thank you for your help and time. Sincerely kari to get a car from them. Thank you for your help and time. Sincerely kari More

They had perfect customer service. Everyone had a smile on their face and the y all were helpful. Answered all my questions without delay. Best experience I ever had. on their face and the y all were helpful. Answered all my questions without delay. Best experience I ever had. More

KIA of Auburn I love them so much because of their Custom Service they are lovely people they welcome you in and out after all. Service they are lovely people they welcome you in and out after all. More

Took care of my needs very well..fabulous individualized service from Jennifer. She arranged a ride for me to work. Thank you tacare of my car. service from Jennifer. She arranged a ride for me to work. Thank you tacare of my car. More

Very strait forward, friendly, and didn’t pressure me on things I didn’t want/need. Got me a very good deal for a first time buyer. things I didn’t want/need. Got me a very good deal for a first time buyer. More

Always great service. Sad they don't vacuum or wash your car anymore. Didn't get a voucher for a car wash eaither. Hopefully they will have voucher next time i go in car anymore. Didn't get a voucher for a car wash eaither. Hopefully they will have voucher next time i go in More

I took it and I pick up and in the morning I turn it on and it said service engine soon so please give me a call when you can as I took it and pay top dollars for what you did and you should of check if so and it said service engine soon so please give me a call when you can as I took it and pay top dollars for what you did and you should of check if something else is wrong and you say it was fine More

Very friendly and knowledgeable crew! They took the time to understand our needs and offered to let us test drive a model we hadn't originally come there to test drive. After driving it and four other compe to understand our needs and offered to let us test drive a model we hadn't originally come there to test drive. After driving it and four other competitors' vehicles, the choice was clear, and we came back to buy what ended up being the righr vehicle for us. Sales process was professional and not high pressure. Can't recommend this crew enough, eh! More

Had to come in semi emergently because my fuel door wouldn’t open. It was a Saturday so I had to come back on Monday for the repair and part. I was also able to schedule a 15k maintenance and get a re wouldn’t open. It was a Saturday so I had to come back on Monday for the repair and part. I was also able to schedule a 15k maintenance and get a recall item fixed at the same time. It was all done faster than I expected. Dean at the service desk was very helpful and made sure everything went smoothly. More