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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 854 reviews

May 18, 2021

Thanks to Jennifer and her team! Always takes care of me and my vehicle! Left my vehicle there for Oil Change and they came and brought me my vehicle at my work, when it was finished! Highly recommend! More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 19, 2021 -

Sunset Kia of Auburn responded

Thank you, Nate, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jennifer and our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 17, 2021

We love our new Kia, had an easy process at the dealership. They answered all our questions and made the process super easy. Thank you! More

by Adam.dvasquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Riehl
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May 18, 2021 -

Sunset Kia of Auburn responded

Adam, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 14, 2021

As always Dean provides excellent customer service and knowledgeable. The reason I only come to Kia of auburn it is the professionalism and service. The More

by fshaiya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
May 16, 2021 -

Sunset Kia of Auburn responded

We appreciate your business and thrilled to learn you find our staff to be professional and knowledgeable. We look forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

My car received an update to the knock sensor detection system. The service was quick, professional, and thorough. It was a simple job, at no cost, but from my perspective it was done well. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
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May 14, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department, Nick! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 13, 2021

Was rather disappointed finding out it was 530 dollars for minimal effort work....probably not going back. I do not like not being told when I'm paying for over 500 dollars of work for a new car More

by nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer
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May 12, 2021

Great staff are super easy to work with. We knew we were going to be in for a wait to get the vehicle we wanted, but we’ll worth the wait. We are super happy with our new Kia. More

by mlucht1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
May 13, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Kia, and we thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 12, 2021

It was satisfied service but one thing that didn't like about was what ever the excuse is didn't wash the car. I though that was part of service also. More

by jkim6722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
May 13, 2021 -

Sunset Kia of Auburn responded

Hello, Thank you for taking the time to submit a review. We are so glad to hear you had a satisfying service. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact us at your convenience wecare@sunsetautofamily.com. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 09, 2021

I'm very Satisfied with my service very nice employee very good waiting area, and a good Location, Fast service did not take very long More

by GUS.STAMPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah Motte
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you, Gus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 09, 2021

It was so easy to finance and staff was so attentive and courteous. Got such a great deal We were treated with plenty respect and was explained in depth about paperwork. More

by Bigjerry52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, and finance
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you! It's great to hear that our team delivered such a positive experience while assisting you with your purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 08, 2021

My service visit was related to a recall. My vehicle required a software update. The work was started and completed promptly at my appointment. I was back on the road in under thirty minutes! More

by Black Soul
Recommend Dealer
Yes
Employees Worked With
Counter person
Report | Print
May 10, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our service team was able to take care of your recall in such a timely manner. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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