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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.2
855 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 855 reviews

May 08, 2021

My service visit was related to a recall. My vehicle required a software update. The work was started and completed promptly at my appointment. I was back on the road in under thirty minutes! More

by Black Soul
Recommend Dealer
Yes
Employees Worked With
Counter person
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our service team was able to take care of your recall in such a timely manner. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

Service done as scheduled. No long wait. Customer service excellent at reception. Care came as entered regarding cleaning and vacum the inside. Next time should wash care before come in More

by faried1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dione
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our team, we're glad to hear we delivered an overall positive experience. Please don't hesitate to contact us if you have any concerns! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 07, 2021

Professional, looked into questions I had about coverage and warranties. Reception area was following protocols for Covid, Would like to see a workstation or 2 for laptop work while waiting. More

by mstrsma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemariah
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May 10, 2021 -

Sunset Kia of Auburn responded

Thank you for your feedback! It's great to hear that we were able to help you out and answer all your questions. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 06, 2021

Brady was not pushy at all he listened to what my needs were and worked very hard to meet them I left with my new car 😍 More

by hannahsbeachhomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady
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May 06, 2021 -

Sunset Kia of Auburn responded

Thank you, Hannah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brady met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 05, 2021

Great service however, they said the would vacuum the inside of the car and that did not happen. Fast paced. No loaner was available there. More

by BREAHNA.WILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
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May 05, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us, Breahna. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 05, 2021

Great customer service and high quality products. No frills or pressure to buy. Great experience. I’m a KIA fan, last 3 cars have been KIA. More

by TECHFAM206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarenis Esquive and Patrick McGann
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May 06, 2021 -

Sunset Kia of Auburn responded

Thank you so much for taking the time to share your feedback with us. Yarenis, Patrick, and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 04, 2021

Great customer service. The staff was super friendly and they got my vehicle in and out in a very timely manner. I will be back. More

by 79RHEATON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 04, 2021 -

Sunset Kia of Auburn responded

Thanks for sharing your thoughts about your service experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 04, 2021

Very good and fast service. I recommend all my friends and family. I did a great decision buying a nice car with this first class dealer. More

by rpmhpahp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mithun
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May 05, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 02, 2021

Super easy process, very great service and quick! Traded in my old car for a much better one and it drives better than any other car I have ever owned! More

by BBOWMAN8822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
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May 03, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 02, 2021

Every one was very knowledgable, helpful , and courteous. I live in Enumclaw wa thinking this place was to far , but after the wonderful experience I had I will keep going back More

by lyndabaccetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidiea
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May 03, 2021 -

Sunset Kia of Auburn responded

Thank you, Lynda, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you found everyone to be helpful, courteous, and knowledgeable. We look forward to seeing you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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