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Sunset Kia of Auburn

Auburn, WA

3.1
854 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 854 reviews

May 01, 2021

Everything went as planned and my service agent was very nice, only constructive criticism I might have is I don't like it when my displays change or my headlight selection changes, it does seem like everyt More

by wendycurfman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
May 02, 2021 -

Sunset Kia of Auburn responded

Wendy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

Dean Gaides the Service AdvisorWas very professional & Dean Gaides the Service Advisor Was very professional & courteous, A Great Place to do business ! Very clean. Awesome Staff🙂 The Workmanshi More

by brendainwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaides
May 02, 2021 -

Sunset Kia of Auburn responded

Thank you, Brenda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

Everyone was friendly and efficient. The works was done in a timely manner. The waiting area was comfortable. The report was very comprehensive. I will come back! More

by mkssweetie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front staff
May 02, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

May 01, 2021

Patrick was fantastic, worked with us, a few times. Will recommend this place, over and over!! Thank you sunset kia. Very professional and even got me Starbucks. More

by Debwaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
May 02, 2021 -

Sunset Kia of Auburn responded

Thank you so much for choosing Sunset Kia of Auburn! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 29, 2021

Very friendly dealership and would recommend to everyone I will also use this dealership for all my needs will also buy for this dealership in the future More

by MICHAELBARDEN36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Apr 30, 2021 -

Sunset Kia of Auburn responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 29, 2021

Patrick kept saying incorrect answers. My husband kept correcting him. Then he would realize he was wrong. If you go into a job make sure you know your products. He was a typical sales guy. “I want this c More

by Nebc2021
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick , young lady, Reese
May 16, 2021 -

Sunset Kia of Auburn responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

April 27, 2021

Very nice and easy to deal with people this is my first oil change since I bought the car I am very happy with my Kia More

by paid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kia's
Apr 28, 2021 -

Sunset Kia of Auburn responded

Thank you for the 5 star review! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 27, 2021

Fast and good. Shemi was good to work with, very knowledgeable and super friendly. Good price on an oil change. Worth coming in for. Glad for the inspection to see what maintenance I need to do in More

by lydia476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shemi
Apr 28, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us, Lydia. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 26, 2021

I am usually uncomfortable making large purchases. The the staff was accommodating and made a stressful buy a little less stressful. I appreciated George's enthusiasm and Reece walking me through the pape More

by DVREDLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Reece
Apr 27, 2021 -

Sunset Kia of Auburn responded

It's fantastic to hear that George and Reece provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

April 25, 2021

Matt and Brandon were excellent. Matt guided me through some issues/questions I had before I came in and Brandon assisted with closing the sale. I was treated with respect and did not get pressured. The st More

by KAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Brandon
Apr 26, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your experience with us! We're happy to hear it went well with Matt and Brandon and we hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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