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Sunset Kia of Auburn

Auburn, WA

3.0
864 Reviews

3401 Auburn Way N

Auburn, WA

98002

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Showing 864 reviews

January 27, 2021

I like how they always provide me with great service they always greet me at my vehicle and if I need a loaner vehicle or a ride that's the first thing they take care of I had them perform a 60k serv More

by CHUD1820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall, Dean, Jennifer, Steve, Justin
Jan 27, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 26, 2021

Came in for basic maintenance plus having battery evaluated for replacement. Maintenance was done quickly and well. Evaluation of the battery dragged on for hours. Tests were twice or thrice dependin More

by bpabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Jan 26, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our service team. It appears that we missed the mark in regards to your battery situation. We appreciate this kind of feedback because it helps us do better and prevents this from happening again. Please feel free to reach out to us if you would like to discuss this further. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 25, 2021

They are always very friendly and helpful. I’ve been going here for maintenance for over two years now and I still don’t have any complaints. Everyone treats you like family here and I appreciate it More

by SHEAUNNAGUARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Pete
Jan 25, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

Very courteous people , feel like Justin knows me personally, let's me know what is going on with my car, and gives me future recommendations for my car. More

by tgarfield79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mithun
Jan 24, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justin here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

This dealer and the people who work here did nothing but make my life better and easier. Everything was simple, easy, and straight forward with everything they did. It was by far the best car experience I’v More

by jacksonadamo1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall, Jakob
Jan 24, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear Jakob and Jackson were able to help you in a simple and straight forward way and that this was by far your best car purchasing experience. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 23, 2021

Joey was a great salesman and he helped profusely to get me into a car. He knew everything about the car I purchased and even gave me his personal number if I had any questions in the future. I'd recommend More

by jeffreym.spurgeon829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Jan 24, 2021 -

Sunset Kia of Auburn responded

It's great to hear, Jeffrey, that Joey was able to help find plus familiarize you with the perfect car. Our goal is to make sure everyone who walks through the door leaves happy and we appreciate your review. Please let us know if we can be of any further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 22, 2021

It is a nice and welcoming place for you to stay and wait for your car to be worked on. And also has an assortment of tools or accessories that you might need for your model of car (as long as its the same b More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Finnegan
Jan 24, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department, Ted! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 22, 2021

A pleasure to do business with Sunset. Always friendly and everyone appears to enjoy what they are doing. Very helpful and easy to do business with. Keep up the good work! More

by rsanseri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The sales person was Jennifer Gordon
Jan 24, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jennifer to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Jan 24, 2021 -

rsanseri responded

Keep up the good work.

January 22, 2021

I appreciate Sunset Kia's service dept for their courteous & friendly service. Jennifer is terrific to work with. They are never pushy to try & sell things you dont need as well as keep you update More

by ryebecrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Jan 24, 2021 -

Sunset Kia of Auburn responded

Thank you for your kind words. It's great to hear that our service department is always courteous and friendly and you especially appreciated Jennifer's assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

January 22, 2021

My experience was excellent. They performed a recall repair and provided an Uber so I could go home while the repair was being done. Someone immediately greeted me and opened ed the door for me and dir More

by phil68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 22, 2021 -

Sunset Kia of Auburn responded

Thank you, Phil, for sharing your thoughts about your excellent recall repair experience with Sunset Kia of Auburn. We are happy to hear that you were greeted promptly and also provided an Uber so that you could wait at home while the repair was being done. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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