Sunset Kia of Auburn

I always bring my van here at sunset kia of Auburn to do the service on my vehicle,they always taken care of their customers and they make you feel at home while you are waiting. the service on my vehicle,they always taken care of their customers and they make you feel at home while you are waiting. More

Professional, careful, clean, kind, and courteous. They checked all functional aspects of the vehicle, and checked for any manufacturer alerts. They ensured that the vehicle and the key were cleaned. I w checked all functional aspects of the vehicle, and checked for any manufacturer alerts. They ensured that the vehicle and the key were cleaned. I worked with Jennifer Steve, and Dean. More

Kendall did a marvelous job taking care of me and my Serento!! He care me a completion date and a loaner. It was done my the promised dat. Serento!! He care me a completion date and a loaner. It was done my the promised dat. More

Please read my review. Sunset Kia of Auburn helped me Please read my review. Sunset Kia of Auburn helped me purchase a 2018 Nissan Sentra yesterday. Because of my situation these four gentlemen worked Please read my review. Sunset Kia of Auburn helped me purchase a 2018 Nissan Sentra yesterday. Because of my situation these four gentlemen worked diligently to make this happen. I can not Thank them enough. May you all be blessed with continued success. Sharon A More

Shemi was Great, I’m very happy with her work! My car is clean thanks to your complimentary car wash, and is running smoothly thanks to the oil change! clean thanks to your complimentary car wash, and is running smoothly thanks to the oil change! More

Top notch, very professional, Are salesperson Cody made the experience very enjoyable, I will definitely be telling friends to go to Sunset and see Cody. Thanks again Cody. the experience very enjoyable, I will definitely be telling friends to go to Sunset and see Cody. Thanks again Cody. Sincerely Dave hanenberg More

A young lady helped me. I don't see her name but she did a great job i will be back. Sunset kia is great a great job i will be back. Sunset kia is great More

John gets 5 stars being an awesome salesperson!! But they took the Mercedes and offered a rental which we declined as it was only going to be a few days. We were told we’d get an estimated completion d they took the Mercedes and offered a rental which we declined as it was only going to be a few days. We were told we’d get an estimated completion date by Monday. After texting on both Monday & Tuesday, we finally went in on Wednesday and learned they wont have my new car ready until this upcoming Monday. I didn’t want to push service but it would have been nice to know when we could expect the car at the time the rental was offered. Especially considering we were literally pushed to sign on the new car and hand over the keys to my Mercedes that night. Like I said though, I really like John. But I don’t like (at all) how we were “handled” afterwards. The finance guy (with whom we signed the papers) was great and the front desk administrator was super sweet and professional. When the lousy vending machines ate our coins, she brought out a handful. Excellent customer service!!!! On your rating options below, I’d recommend posting pictures as buying a car can be a grueling experience and you don’t always remember names, especially after being at the dealership until closing. More

Dean Gaidies is very friendly and professional and he took care of me very well by offering a car in which he gave me the service took care of me very well by offering a car in which he gave me the service More

After 13 days, they were not able to recreate and diagnose the concern I had with my vehicle, and I still had to pay the diagnosis fee. The complimentary car loaners were a positive. diagnose the concern I had with my vehicle, and I still had to pay the diagnosis fee. The complimentary car loaners were a positive. More