Sunset Kia of Auburn

Dean helped me, and he was very helpful. He had my car done at the expected time he gave me. Very professional at all time. done at the expected time he gave me. Very professional at all time. More

Everytime I bring my car in for servicing, the process runs smoothly. I enjoy having the same person handling my service appointments every time. Dean always offers me helpful information that saves me mo runs smoothly. I enjoy having the same person handling my service appointments every time. Dean always offers me helpful information that saves me money over time. The services have always been completed within the time frame that was given to me too, making it easier to keep my day on schedule. I would definitely recommend getting your vehicle serviced here. More

The service here is great. From front desk welcome with The service here is great. From front desk welcome with Jenifer to walking out to my car asking if there is anything else I needed. Friendly On The service here is great. From front desk welcome with Jenifer to walking out to my car asking if there is anything else I needed. Friendly On time I’m happy:) More

Very good! I was well taken care of got excellent service! I will recommend this dealership to others. I can't think of anything else to say! I was well taken care of got excellent service! I will recommend this dealership to others. I can't think of anything else to say! More

Awesome Customer Service First of all, I have to say that Damon is definitely a match-maker. I love my 2018 Buick Encore. It was everything I wanted. He spent a lot time he First of all, I have to say that Damon is definitely a match-maker. I love my 2018 Buick Encore. It was everything I wanted. He spent a lot time helping me find the right car that fit my budget. I had one small issue after buying my car but wow I received such great customer service. They really took care of me. I'm beyond happy with Sunset. Thank you Damon, Dean, and Sunset and God Bless! More

Great people. Everyone was so polite at Service . I will continue to reccomend Sunset Kia to friends and family. Service scheduling was very easy to use online. continue to reccomend Sunset Kia to friends and family. Service scheduling was very easy to use online. More

My visit in this covid visit was smooth and professional. The waiting room was set up in a showroom so we each had our own space. Dean, who checked me both in and out was his usual professional self, and The waiting room was set up in a showroom so we each had our own space. Dean, who checked me both in and out was his usual professional self, and the 1-1/2 hour wait went quickly. More

I absolutely love this dealership !! They are upfront with you , and really listen to what you are looking for. My saleman was Caesar and he was amazing. My whole family comes to that Kia dealership. I l with you , and really listen to what you are looking for. My saleman was Caesar and he was amazing. My whole family comes to that Kia dealership. I love my brand new Kia !! The things you get with a Kia of auburn , unlimited warranty and free oil changes. Why would you go any where else ? More

They came out with a 25% interest rate even with decent credit. To get a lower interest rate I had to co-sign. While discussing numbers they already acted annoyed with how late it was getting. They "accide credit. To get a lower interest rate I had to co-sign. While discussing numbers they already acted annoyed with how late it was getting. They "accidentally" added warranties twice when showing me numbers at first which led me to thinking I was getting a good deal. I said I'm still unsure maybe I should come back tomorrow and he said I would hate for you to miss out on this car... Eventually we settled on a price as we were signing we were not handed papers he scrolled fast on a plexiglass screen for where to sign but we were never told there was "no cooling off period" as they put in the contract hidden farther away from the signatures. They also told me my insurance shouldn't go up much and it doubled. My pay was cut because of covid so the numbers I signed for ended up not coming through. I was not able to check on work or insurance because it was almost 9:30 after hours when pressured into signing. I brought it back the very next morning explaining all of this and they were extremely rude and mocking me when I brought up all the reasons I needed out of the contract. I'm a young first time buyer and they acknowledged this saying they were going to help me more because of this but really they just want your money. I knew going in car dealerships were shady but this place is awful. More

very clean and great fast customer service. I will always bring my car there to get services for my car at kia sunset in Auburn. bring my car there to get services for my car at kia sunset in Auburn. More