Sunset Kia of Auburn

Service appointment I went in for my first free oil change, that’s right free oil changes for as long as I own my car! Sweet deal that Sunset Kia of Auburn has. The best I went in for my first free oil change, that’s right free oil changes for as long as I own my car! Sweet deal that Sunset Kia of Auburn has. The best customer service I have had at any business for anything. Jennifer Gordon is top notch! She is knowledgeable and cleared up a “we owe” that needed to be handled. Jennifer Gordon and the whole service department were great! More

Great experience Getting a vehicle oil change is not something anyone looks forward to but at Sunset Mitsubishi it's not bad at all. Nice people..very knowledgeable a Getting a vehicle oil change is not something anyone looks forward to but at Sunset Mitsubishi it's not bad at all. Nice people..very knowledgeable and caring...went over the top to satisfy. Accepted my expired coupon! Had me asking myself if this was real. Great experience, free coffee and snacks in a very beautiful waiting room. The gal that took very good care of me is still working on getting me a windshield cleaner cap. Really great people. More

Helpful Friendly awesome customer service felt like we were family very fast on all paper work if you want to get a vehicle go to sunset Kia car lot much maha Friendly awesome customer service felt like we were family very fast on all paper work if you want to get a vehicle go to sunset Kia car lot much mahalo ‘s my hapa hao’li brother Scott tanner More

Happy Kamper @ Sunset KIA Jessica was exceptional with her customer service skill set ! I wish there were more people like her. Most valuable employee ! My overall experi Jessica was exceptional with her customer service skill set ! I wish there were more people like her. Most valuable employee ! My overall experience was most satisfying. I recommend Sunset KIA Auburn to everyone !! Oil change & computer chip upgrade recall. More

Car shopping made easy I traded in my old car on a new Hyundai Velositor. Scott Tanner was very helpful and listened to my needs. He went out of his way to help me find a I traded in my old car on a new Hyundai Velositor. Scott Tanner was very helpful and listened to my needs. He went out of his way to help me find a car in my price range that met my criteria. If you are looking for a new car, I recommend visiting their dealership. They have new and used cars and a pretty good variety of cars and price ranges. Plus a Lifetime warranty comes with their cars too. More

Great guest service Very nice people at dealership the wait was not that long plus they have plenty if drinks and refreshments free internet and mags to read great place Very nice people at dealership the wait was not that long plus they have plenty if drinks and refreshments free internet and mags to read great place to take your vehicle for service More

thank you I'm giving you a excellent rating you guy's have a great service person Sean and a top notch shop boss they were vary helpful in letting me know what I'm giving you a excellent rating you guy's have a great service person Sean and a top notch shop boss they were vary helpful in letting me know what's happening to my car. The other thing I'm very happy about is you washed my car after the service that's a extra 5 star rating in it self. Other dealships would not do that, but a long time ago I a used Hyundai xl 50 and they would wash the car, so thank you. More

Oil change Oil change. The oil change was fast and efficient. They removed the old oil and replaced it with new oil. Now the engine runs smoother, quieter and Oil change. The oil change was fast and efficient. They removed the old oil and replaced it with new oil. Now the engine runs smoother, quieter and has much better acceleration. More

Service Had oil changed and a recall done, great experience all around and everyone was friendly and helpful. Went out of way to make sure my service contract Had oil changed and a recall done, great experience all around and everyone was friendly and helpful. Went out of way to make sure my service contract was accurate. More

Oil change I came in to have an oil change and it felt like you didn’t belong there. The atmosphere wasn’t the same and Where was all my friendly workers that I came in to have an oil change and it felt like you didn’t belong there. The atmosphere wasn’t the same and Where was all my friendly workers that used to work there and made u feel like Family and I always came back to have my car maintenance or I bought a new car again. After the fact I found out that a new ownership was taken over and wow you have a lot of work to implement on your facilities. I would have been nice to keep the old employees and paid them well then to have what you got now. I know what’s it’s like for this to happen and dealt with this before. Your going to lose some customers and hopefully you can get new ones. I didn’t like the customer service and how they didn’t communicate with each other and I didn’t feel the warmth,friendilness, Communication with some of the staff... A month ago I called to make an appointment For my car service and was transfer serveral times and cut off 3 times and wasn’t very happy about it... then I was sent a advertisement on the $24.95 Oil change, I tried calling again and it wasn’t any better, so I text in and finally someone called... More