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Sunset Kia of Auburn - Service Center

Auburn, WA

3.6
541 Reviews
Call Service Center (253) 826-7385

541 Reviews of Sunset Kia of Auburn - Service Center

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November 24, 2021

Customer service is by far the best. Kendal Finnegan and Steve are amazing friendly people. The entire staff is friendly. The facility is super clean and nice. The service is exceptionally fast. I highly re More

by dave7379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Finnigan, Steve the lot attendant, mechanics, everyone that works at Kia has been great. That's what makes a dealership great! The professional employees that care about their customers.
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Nov 27, 2021 -

Sunset Kia of Auburn responded

Dave, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 23, 2021

Friendly fast teamwork clean helpful smart fun well dress good hot chocolate family oriented alsome More

by MELVIN.ADAMES74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Nov 24, 2021 -

Sunset Kia of Auburn responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 22, 2021

Always prompt and reliable service! Dean G. gets me in and out as fast as possible! More

by Bill Taprell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean G. and the young lady to the left.
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Nov 22, 2021 -

Sunset Kia of Auburn responded

Bill, Thank you for taking the time to share your feedback with us. Dean and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 21, 2021

Really prompt service, fast, efficient and friendly. Lobby was kept clean, and they do a great job at keeping customers social distanced while waiting. More

by KEVCHRISTOPH78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember
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Nov 21, 2021 -

Sunset Kia of Auburn responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 20, 2021

Always a pleasure being there. The staff are very personable and friendly. Great service every time. Thank you guys. More

by ONENITE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Nov 21, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear Dean and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 18, 2021

Very thorough on inspection. Didn't give 5 stars for these reasons:I booked online and price for service stated $0, when I came in for my appointment it ended up being $223.00. An upfront price while bo More

by CAITLINJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Helpful
November 18, 2021

I take my car to Sunset Kia because of the friendly staff and fast service! More

by ADPAT4MSFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 19, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 18, 2021

Good customer service, Sending me home in an Uber and picking me up in an Uber was awesome. I have no complaints More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Nov 19, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 17, 2021

I liked my experience ,I got a VIP shuttle home & back. I got a coupon for 15K service , I was denied the tire rotation. My wheel locks in my trunk next to the air compressor could not be found by the servic More

by LARRY253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gordon
Report | Print
Nov 17, 2021 -

Sunset Kia of Auburn responded

Larry, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
November 17, 2021

Jennifer very attentive and a good communicator. Oil changed was missed by first service writer - made good in another 20 minutes. More

by rmorgan460
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 17, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with Jennifer and our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Helpful
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