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Sunset Volkswagen

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
368 Reviews
Not only do we offer an awesome array of excellent new Volkswagen models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Volkswagen lease for your specific needs. Once you're an owner, Sunset Volkswagen is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Volkswagen parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Sunset Volkswagen is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 2124 Bee Ridge Road Sarasota, Florida, and proudly serve drivers from Sarasota, Venice FL, Bradenton, Lakewood Ranch, North Port FL and Port Charlotte as well.
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2124 Bee Ridge Road

Sarasota, FL

34239

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Showing 368 reviews

January 30, 2026

Certainly not all that happy after being informed that an oil change cost more than expected. Then paying the bill, informed that an additional 3% added as I was paying by credit card! More

by bobcash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Sunset Volkswagen responded

Thank you for sharing your feedback, Bob. We understand that unexpected charges can be frustrating, and we apologize for any confusion regarding the credit card usage fee. While the fee is posted for visibility, we’re sorry if it wasn’t communicated clearly during your visit. We appreciate you bringing this to our attention and will continue working to ensure all pricing and payment details are clearly shared with our customers.

January 30, 2026

Great services! They sent me a video showing me the issue. Highly recommended Thank you. More

by mgiraldovalencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina, Penaso
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Feb 02, 2026 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear you had a great service experience and appreciated the video explanation of the issue. We truly appreciate your recommendation and look forward to serving you again!

January 30, 2026

Service and recall were all done very efficiently and updates were sent along with everything that they did! Thank you so mich More

by sbonmom12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordale Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephany Leblanc
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Feb 02, 2026 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear your service and recall were completed efficiently and that you received clear updates on everything that was done. We truly appreciate your support and look forward to serving you again!

January 29, 2026

The dealership is: Friendly, courteous, helpful, and professional this is in person and over the phone More

by CATHERINESBOYD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Sunset Volkswagen responded

Thank you for your kind words, Catherine! We’re delighted to hear that our team provided friendly, courteous, and professional service both in person and over the phone. We truly appreciate your feedback and look forward to assisting you again!

January 29, 2026

Long distance transaction was accomplished with no hitches in 2 days. Preston Ducas was very personal and accommodating. More

by johnrich0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Ducas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience, John! We’re glad to hear your long-distance transaction went smoothly and that Preston made the process personal and accommodating. We truly appreciate your business and look forward to serving you again!

January 29, 2026

Austin is an exceptional employee. No one enjoys bringing their car in for service, but Austin makes the experience as painless and easy as possible. His mind is always on what he ca More

by clockworkth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Sunset Volkswagen responded

Thank you for your thoughtful feedback! We’re thrilled to hear that Austin made your service experience smooth and enjoyable. He truly goes above and beyond to keep our customers happy, and your kind words mean a lot. We’ll be sure to share this with him!

January 28, 2026

Professional , well versed , Like Uncle Larry would say “ treated like Family “ Highly recommend. ! Bravo !!! Thank You More

by jristeter357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordale Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena Tenorio
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Jan 28, 2026 -

Sunset Volkswagen responded

Thank you for the amazing feedback! We love hearing that you felt treated like family. That is exactly the experience we strive to provide. We truly appreciate your recommendation and kind words. Bravo right back to you, and thank you for choosing us!

January 27, 2026

Service at Sunset is exactly what you expect from a reputable and trusted brand like VW. More

by fsaenziii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Sunset Volkswagen responded

Thank you for your kind words! We’re proud to provide the level of service you expect from a trusted brand like VW. We truly appreciate your support and look forward to serving you again at Sunset!

January 26, 2026

Austin Murphy is a terrific Service Advisor at Sunset Volkswagen in Sarasota, Fl.! I was driving my "24 Tiguan through a construction site and some concrete rebar debris blew out two tires. I used roads More

by lbreidenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Sunset Volkswagen responded

Thank you so much for taking the time to share this outstanding review! We’re thrilled to hear about your positive experience with Austin and the Sunset Volkswagen Sarasota service team. It’s great to know Austin was able to step in quickly, coordinate your tire replacement and alignment, and get you safely back on the road with minimal hassle. Providing convenient transportation and keeping our customers informed and comfortable is always a priority. We truly appreciate your loyalty and kind words, and we will be sure to pass this recognition along to Austin and the entire team!

January 25, 2026

Fabian was polite and efficient with all my questions. I appreciated his patience with me More

by greer.monahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian
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Jan 26, 2026 -

Sunset Volkswagen responded

Thank you for your feedback, Greer! We’re glad to hear Fabian was polite, efficient, and patient while answering all your questions. We appreciate your kind words and look forward to assisting you again!

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