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Sunset Volkswagen

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
324 Reviews
Not only do we offer an awesome array of excellent new Volkswagen models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Volkswagen lease for your specific needs. Once you're an owner, Sunset Volkswagen is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Volkswagen parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Sunset Volkswagen is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 2124 Bee Ridge Road Sarasota, Florida, and proudly serve drivers from Sarasota, Venice FL, Bradenton, Lakewood Ranch, North Port FL and Port Charlotte as well.
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2124 Bee Ridge Road

Sarasota, FL

34239

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Showing 324 reviews

February 06, 2026

Very professional and very polite, good customer service. Place was very clean, complementary snacks, and drinks. More

by MPAWLOWSKI57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Sunset Volkswagen responded

Thank you for your feedback. We are glad to hear you found our team professional and polite and enjoyed our customer service. It’s great to know you appreciated the clean environment and complimentary snacks and drinks. We truly appreciate your support and look forward to your next visit.

February 05, 2026

It's a very expensive service, and they also charge a store fee that I don't understand why, and to make matters worse, they charged us an extra 3% for paying with a credit card. I don't plan to use thei More

by etimaxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Sunset Volkswagen responded

Thank you for taking the time to share your feedback. We’re sorry to hear that this visit left you feeling frustrated, and we appreciate you bringing your concerns to our attention. Regarding the 3% fee you mentioned, this applies only to credit card transactions and does not apply to other forms of payment, including debit cards. This fee is posted in visible areas of the dealership and helps offset processing costs charged by card providers. That said, we apologize if this was not communicated as clearly as it should have been during your visit. We value the opportunity to earn your trust and would be happy to clarify any charges or answer questions if you choose to reach out directly. Thank you again for your feedback.

February 05, 2026

They fixed my car . Andrew was terrific, kept me advised of the status of my car and was quite knowledgeable. More

by BPVARCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Sunset Volkswagen responded

Thank you for your feedback. We’re glad to hear your car was taken care of and that Andrew provided terrific service by keeping you informed and answering your questions along the way. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

February 05, 2026

Brandon are knowledgeable technician took a good care for our Tiguan, performed required service and corrected few issues. Overall this is the best place so far for servicing VW vehicles. More

by HappyTiguanOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience. We’re glad to hear that Brandon provided knowledgeable care for your Tiguan, completed the required service, and addressed the additional issues. We truly appreciate your confidence in our service department and your kind words about our team. Thank you for choosing us for your VW service, and we look forward to taking care of your vehicle again in the future.

February 05, 2026

The service department was on it! Courteous, knowledgeable, and punctual are a few of the words I would use. I was very impressed! More

by toddahoch1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Sunset Volkswagen responded

Thank you for the great feedback. We’re thrilled to hear that our service department impressed you with their courtesy, knowledge, and punctuality. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future.

February 05, 2026

Excellent service. .very professional. I've been going here for many years. Quality is consistant More

by annamv14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Sunset Volkswagen responded

Thank you for the kind words and for your continued loyalty over the years. We’re happy to hear you consistently receive excellent, professional service and quality you can count on. We truly appreciate your trust and look forward to continuing to serve you for many more years.

February 03, 2026

I did not see Andrew this time, as he was out sick. Angelina Penaso was the service rep., and she was very helpful in explaining things. I really miss the cookies in the waiting lounge. Angelina More

by SANDRASTALEY1411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Penaso
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Feb 04, 2026 -

Sunset Volkswagen responded

Thank you for sharing your feedback, Sandra! We’re happy to hear that Angelina provided helpful and clear service during your visit, and we will be sure to pass along your kind words to her. We also hope Andrew is feeling better soon. Thank you for the note about the cookies in the waiting lounge. We appreciate the feedback and will share it with our team. We look forward to welcoming you back again!

February 03, 2026

All personnel were competent and polite. The car wash was a great finishing touch! I’m “old school” and believe that the expense of a technician video and email is a dealer expense that c More

by dhendry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela ????? was the only customer service person I dealt with.
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Feb 04, 2026 -

Sunset Volkswagen responded

Thank you for taking the time to share your feedback. We’re glad to hear our team provided competent and polite service and that you enjoyed the car wash as a finishing touch. We also appreciate your honest input regarding the technician video and email. Your perspective is valuable, and we will be sure to share this suggestion with our management team as we continue looking for ways to improve the customer experience while being mindful of costs. We appreciate your business and look forward to serving you again.

February 02, 2026

Austin was very helpful in getting the problem resolved with our Atlas.. He gave us his contact information in case the problem returned. More

by CAROLGODFREY4524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Sunset Volkswagen responded

Thank you for sharing your experience, Carol! We’re glad to hear Austin was helpful in resolving the issue with your Atlas and provided you with his contact information for peace of mind. We appreciate your feedback and look forward to assisting you again if needed!

February 02, 2026

Good routine service at a fair price. Appointment was on time and service performed in a timely manner. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

Sunset Volkswagen responded

Thank you for your feedback, Peter! We’re glad to hear your appointment was on time and that your service was completed efficiently. We appreciate your trust and look forward to serving you again!

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