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Sunset Volkswagen

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.8
259 Reviews
Not only do we offer an awesome array of excellent new Volkswagen models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Volkswagen lease for your specific needs. Once you're an owner, Sunset Volkswagen is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Volkswagen parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Sunset Volkswagen is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 2124 Bee Ridge Road Sarasota, Florida, and proudly serve drivers from Sarasota, Venice FL, Bradenton, Lakewood Ranch, North Port FL and Port Charlotte as well.
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2124 Bee Ridge Road

Sarasota, FL

34239

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Showing 259 reviews

December 25, 2025

Excellent communication by Austin Murphy before, during & after service. Couldn’t ask for better help More

by carolekay99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Sunset Volkswagen responded

Thank you for taking the time to share your experience, Carole. We’re thrilled to hear that Austin provided excellent communication before, during, and after your service. He truly takes pride in making sure our guests feel informed and supported every step of the way. We will be sure to pass along your kind words to him. Thank you again for choosing Sunset VW!

December 23, 2025

Austin Murphy gets high praise for his expertise and exceptional customer service! My service visit accomplished everything needed because of Austin! Thank you for a job well done! Best wishes! More

by Hinkborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Assistant Mike gets ⭐️⭐️⭐️⭐️⭐️ as well!
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Dec 24, 2025 -

Sunset Volkswagen responded

Thank you so much for the wonderful feedback! Austin will be thrilled to hear your kind words. We’re glad his expertise and exceptional customer service made your service visit so successful. We truly appreciate you taking the time to share your experience. Best wishes to you as well, and thank you for choosing Sunset VW!

December 20, 2025

First visit since they moved to new location. Very nice and personable. Immediately started to resolve my problem. More

by HILLCOUNTRYHARDDRIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad your first visit to our new location was a positive one and that our team was able to address your issue promptly. We appreciate you choosing us and look forward to serving you again!

December 20, 2025

Sunset Volkswagen is a pleasure to do business with. My service advisor Austin Murphy is always professional and ensures that any questions or concerns I might have are addressed. I highly recommend Sun More

by brucerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Sunset Volkswagen responded

Thank you for your kind words, Bruce! We’re thrilled to hear that Austin and the team at Sunset Volkswagen consistently provide professional and attentive service. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

December 20, 2025

I had such a great experience with Sunset VW! Preston and the rest of the team there made everything so easy and was able to get me into a new lease so quickly! I highly recommend this dealership More

by antoinette0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Ducas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey
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Dec 22, 2025 -

Sunset Volkswagen responded

Thank you for sharing your experience, Antoinette! We’re thrilled to hear Preston and the team made your lease process easy and seamless. It’s great to know you had such a positive experience with Sunset VW. We truly appreciate your recommendation and look forward to serving you again!

December 19, 2025

Nice waiting room. Relatively quick service. In and out. Car was cleaned on return, very nice. More

by RorySRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
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Dec 22, 2025 -

Sunset Volkswagen responded

Thank you for your feedback, Rory! We’re glad you enjoyed our waiting room and that your service was quick and efficient. It’s great to hear your car was returned clean and ready to go. We appreciate you choosing us and look forward to helping you again!

December 19, 2025

I felt like I picked the right dealership as soon as I walked in the door. Elena went out of her way to help anyway she could. I was well informed and felt confident that I had done the deal I wanted. More

by jpsisson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cordale Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elena Tenorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Sunset Volkswagen responded

Thank you for sharing your experience! We’re so glad you felt confident and well informed from the moment you walked in. Elena is thrilled to hear that her efforts made a difference and helped you feel supported throughout the process. We appreciate you choosing us and look forward to serving you again!

December 19, 2025

Communicates well, personable. Dealership laid out well. Not hounded by sales people in the waiting room More

by nswsurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear you found our team personable and communicative, and that you felt comfortable in our well-laid-out dealership. Providing a relaxed, pressure-free experience is important to us. We appreciate you choosing us and look forward to seeing you again!

December 18, 2025

I really liked the fact that, even though my warranty is up, they gave me a loaner, and I got a clean car back. These small details make a difference. More

by ROBERTO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Sunset Volkswagen responded

Thank you for your feedback! We’re glad to hear that the loaner and the attention to detail made a positive difference for you. We truly appreciate your trust and are always here to make your service experience as smooth and convenient as possible.

December 17, 2025

We discussed that all I wanted done was the oil change I explained I didn’t have the money. Showed up and he had done it anyway. Not happy More

by GIANNAKENNEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallegos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Sunset Volkswagen responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration and want to clarify what occurred during your visit. Prior to any work being performed, a pre-authorization was reviewed and signed that outlined the requested service and associated pricing. Additionally, the replacement of the wiper blades was later presented and digitally approved before being added to the invoice. That said, we understand how important clear communication is, especially when budget concerns are discussed, and we regret if there was any misunderstanding that led to your dissatisfaction. We would appreciate the opportunity to review this further with you and address any remaining concerns directly. Our Service Manager, Kenny Davis, can be reached at 941.921.8080.

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