Suntrup Buick GMC

Service Advisor David Murray is a true professional when it comes to customer service. David listens, has patience and great communication skills. it comes to customer service. David listens, has patience and great communication skills. More

Vivek Abraham has always made sure that he has meet my needs. Tries to make leasing a car as simple as it can be, which means a lot take so much hassle off of everything. needs. Tries to make leasing a car as simple as it can be, which means a lot take so much hassle off of everything. More

Great deal ship everybody very professional to us . I would tell people that I know come deal with dealship. I would tell people that I know come deal with dealship. More

Excellent customer service as always! Casey in the service department is wonderful to work with! Everything was done fast and affordable. Casey in the service department is wonderful to work with! Everything was done fast and affordable. More

I appreciate the great customer service and the follow-up from Olivia at Suntrup Buick GMC. from Olivia at Suntrup Buick GMC. More

Oliva Johnson is always helpful they have a great service department and very knowledge people. department and very knowledge people. More

The staff did a terrific job with the entire sales and purchase process. I had same day delivery on my new Sierra, including some accessories being installed! Jeff Womack did a great job as as salesperso purchase process. I had same day delivery on my new Sierra, including some accessories being installed! Jeff Womack did a great job as as salesperson! More

Well organized and pleasant staff. Called me with additional car needs. Car completed in timely manner Called me with additional car needs. Car completed in timely manner More

Suntrup Buick has great service for your car but more importantly they have great service people especially Olivia who greats you when you drive in. She is always attentive to your request and follows th importantly they have great service people especially Olivia who greats you when you drive in. She is always attentive to your request and follows through. Pleasure doing business with her and Suntrup More

had the absolute WORST experience with this car dealership and I’m going to tell EVERYONE I know not to EVER buy from this place. If I could give it 0 stars I would. They sold me a Jeep with bad ro dealership and I’m going to tell EVERYONE I know not to EVER buy from this place. If I could give it 0 stars I would. They sold me a Jeep with bad rotors and a bad radio and did not try to help me fix it. They did fix the rotors after Allstar Jeep checked my Jeep out because it started jerking when I put my foot on the brakes and told me the rotors were bad! But the radio is a different story! I bought a warranty from Suntrup when I purchased my Jeep and the warranty company would only pay for a re-manufactured radio and would only cover a partial amount for a brand new one! There were no re- manufactured ones available and there was no ETA for one so I had to get a new one. Since Suntrup sold me a car with a bad radio they should have covered the portion that the warranty company wouldn’t. The salesman said they would pay for it but never did and instead I had to come out of $900 for a radio on a car that I just bought. They just sold me a vehicle and just left me out there to fix things myself. I couldn’t even get a complimentary gas card or anything!!! They didn’t care AT ALL!!! Is this what you are about? Selling people bad vehicles and leave them out there to dry? This is not good customer service. I will be contacting the BBB and your headquarters. I will not let this go!!! I was excited about purchasing a new vehicle and you took away all the excitement and left me in despair!! The WORST!! More