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Suntrup Ford Kirkwood
Kirkwood, MO
345 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood.
Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you.
Have a great day!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 345 reviews
July 01, 2026
Pick up and drop off is very convenient. The oil change itself was fine. But the prices for recommended services are outrageous. $122.99 to replace the cabin air filter. $82.99 to replace th The oil change itself was fine. But the prices for recommended services are outrageous. $122.99 to replace the cabin air filter. $82.99 to replace the engine air filter. I replaced both at home in 20 minutes. The Motocraft parts cost $44 total. For a job that took an amateur 20 minutes, Suntrup wanted to charge $162 in labor and shop fees. More
by JOTT2
Verified CustomerEmployees Worked With
June 24, 2026
Andy was great, very professional and kept me informed about what was going on with my repair. He even had my vehicle cleaned while it was there. Thanks again Andy! about what was going on with my repair. He even had my vehicle cleaned while it was there. Thanks again Andy! More
by michellegroves01
Employees Worked With
Andy in the service department.
June 20, 2026
In and out on time without hassles to add unnecessary services. Everyone I spoke was friendly. services. Everyone I spoke was friendly. More
by VPAULDAVIS
Employees Worked With
June 20, 2026
June 18, 2026
Harvey and his team of technicians were so quick and professional! They really made this process easy, smooth, and pleasant for me as a customer. Communication was prompt when necessary. I would absolut professional! They really made this process easy, smooth, and pleasant for me as a customer. Communication was prompt when necessary. I would absolutely recommend this service bay to friends and family and Harvey as an advisor. More
by Abby Kozinski
June 18, 2026
Both Lonnie and the driver service did a great job. First time using a pick-up service and they made sure I knew where my vehicle was the entire trip. First time using a pick-up service and they made sure I knew where my vehicle was the entire trip. More
by pauly3006
Employees Worked With
Lonnie Mosbacher
June 17, 2026
Lonnie, my service writer was Fantastic. Made the service fast & easy! She stayed in contact with the phone & text message. Made the service fast & easy! She stayed in contact with the phone & text message. More
by MIKEROGERS63122
June 17, 2026
Excellent service and communication as always! The young lady who handled my service (Amanda?) was great! The young lady who handled my service (Amanda?) was great! More
by CEWHITAK
June 16, 2026
Great experience. Kevin made everything super easy. I never felt like I was being sold to. Process was very smooth and quick. Would definitely purchase another vehicle Kevin made everything super easy. I never felt like I was being sold to. Process was very smooth and quick. Would definitely purchase another vehicle here. More
by MICHAELTGLASER
Employees Worked With
Kevin Lupo
