Suntrup Ford Kirkwood

Offered a Better Choice Tim Walsh was my sales rep. I had do some checking using true car. He suggested I look at an XLT instead of the XL I had spec'd on True Car. I believe Tim Walsh was my sales rep. I had do some checking using true car. He suggested I look at an XLT instead of the XL I had spec'd on True Car. I believe his suggestion was honest and valuble. I was VERY pleased with Tim's level of effort, and with the deal he and his sales manager worked out. I will be in the market for an SUV in a couple of years to replace my lady's car. I may not start in Kirkwood but I will give them a shot at the sale ! Regards David W Brown Eureka, Mo More

purchased 2016 escape Worked with Tim and Dave. Smooth and quick trade in on my 2013 escape. Tim was so patient in helping me find the vehicle that fit my needs. He always Worked with Tim and Dave. Smooth and quick trade in on my 2013 escape. Tim was so patient in helping me find the vehicle that fit my needs. He always makes hisself available to answer questions I may have after I've left the dealership. More

Top-notch customer service. Period. After a terrible experience at Dave Sinclair Ford in South County, I decided to look for a new dealership to work on my mechanical failure-prone certi After a terrible experience at Dave Sinclair Ford in South County, I decided to look for a new dealership to work on my mechanical failure-prone certified pre-owned 2014 Ford Fiesta (side note: don't buy one. They're terrible.) By some stroke of luck I was checked in by Service Manager Collette, who listened to the issues I was having and even added some recall work onto my service appointment. I found out that Sinclair had failed to reinstall multiple components after my previous service, Suntrup reinstalled and checked everything out free of charge (even though it almost definitely wasn't covered under my warranty). Unfortunately, I did have to go back the following week because the issue I was having (caused by faulty repairs at the other dealership) wasn't completely repaired. They were apologetic, even sending a tech to drive with me so he could experience the problem with me in the car. The car is fixed now and I am a happy customer. I will certainly be back for future service and, if I can ever get over what a junky car this Fiesta is, might even consider purchasing my next car from Suntrup. More

fast and easy Bought 2016 mustang on Jan 6th . Sale was quick and easy. Saw the car online and emailed them for internet price. Danielle was helpful in responding t Bought 2016 mustang on Jan 6th . Sale was quick and easy. Saw the car online and emailed them for internet price. Danielle was helpful in responding to email quickly so that I can make my choice. Also they have Friendly sales persons (Tim walsh). They gave me best rate in the market. More

Great Service Tim helped us a lot with our trade in value as well as to maximize the applicable discounts on the Fusion we bought last month. I highly recommend sto Tim helped us a lot with our trade in value as well as to maximize the applicable discounts on the Fusion we bought last month. I highly recommend stopping by Suntrup Ford - Kirkwood if you want to get the best deal for a new vehicle. More

New car Tim Walsh did a great job at showing me several Ford vehicles. I highly recommend him if you are looking to purchase a new vehicle. Tim Walsh did a great job at showing me several Ford vehicles. I highly recommend him if you are looking to purchase a new vehicle. More

Great Very friendly, professional easy to work with. Good inventory. Tim the salesman very friendly, helpful, knowledgable about the car. The dealer wa Very friendly, professional easy to work with. Good inventory. Tim the salesman very friendly, helpful, knowledgable about the car. The dealer was very quick in processing the finance process. More

Good value for the product After a little miss understanding and having the chance to talk with kirk the dealership went out of the way to make sure I was happy. Thanks Kirk fo After a little miss understanding and having the chance to talk with kirk the dealership went out of the way to make sure I was happy. Thanks Kirk for your help. More

Quick and efficient We knew what we wanted and the dealership found if for us. They worked with us to make car buying as painless as possible. They don't like wasting you We knew what we wanted and the dealership found if for us. They worked with us to make car buying as painless as possible. They don't like wasting your time. More

I bought a new F150 I started looking for a simple farm work truck for my farm and wasn't interested in a new one. My wife dragged me to Ford Kirkwood because she was ti I started looking for a simple farm work truck for my farm and wasn't interested in a new one. My wife dragged me to Ford Kirkwood because she was tired of my 38 years of old, beat up second hand F150's which I was very happy with. At the dealership we met Chad our sales rep, he had a serious what can I do help you and never gave any unnecessary pleasure. We finally found a crew cab, 4x4 truck that was loaded with discounts and within a couple hours we were driving off with one of the finest trucks I have ever had. I should have listened to my wife 20 years ago. This was the best truck and deal ever. Chad - Thanks. More