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Suntrup Ford Kirkwood

Kirkwood, MO

4.5
344 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 344 reviews

February 25, 2018

Thanks Matt Right from the start Matt was there. He was very knowledgeable and patient with all of our questions and concerns! We will pass Matt’s card on to all More

by Chris
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirk Latta, Timothy Walsh, Matt Barthelmass
Apr 24, 2018 -

Suntrup Ford Kirkwood responded

Thank you for your kind words, Chris. We're happy you had such a pleasant experience working Matt. Thanks for making us your Ford store!

February 21, 2018

Simple and Direct I was called about a request - I went in and Matt B gave me straight forward outstanding service. I got the car I wanted and he was very professional More

by Steveg02202018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric - Sales Manager Tim - Business Manager, Matt Barthelmass
Apr 24, 2018 -

Suntrup Ford Kirkwood responded

Hi Steve, thank you for the great feedback! We look forward to serving you in the future. Have a great day!

February 19, 2018

Great Experience I worked with Matt B and he made the entire experience easy from start to finish. This was the easiest car buying experience I've ever had. More

by cmnegr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barthelmass
Apr 24, 2018 -

Suntrup Ford Kirkwood responded

Thank you for your business, and for the 5 stars! We appreciate you.

February 11, 2018

Above and definitely beyond!! I was doing some vehicle searching on the internet and found two vehicles at this location that peaked my interest. I set up an appointment to meet w More

by Frank D Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Proemsey, Kevin Kalz
Apr 24, 2018 -

Suntrup Ford Kirkwood responded

Frank, thank you for your business and for taking the time to write a review for our dealership! We hope you're enjoying the F-150!

January 23, 2018

Quick and easy Outstanding experience purchasing my new car. Matt B. did a great job as my sales person. And the sales mgr and finance gentleman made the process eas More

by AnthonyF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh, Matt Barthelmass
Apr 24, 2018 -

Suntrup Ford Kirkwood responded

Thank you for your feedback, Anthony! We value your business and hope you have a great day!

January 09, 2018

Best dealership for blue-collar hardworking people I came to this dealership looking at a used truck. Matt my salesman turned what I was sure was going to be your typical hassle into to nothing less th More

by Corb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Matt Barthelmass
Jan 15, 2018 -

Suntrup Ford Kirkwood responded

Hello, thank you for your business and for taking the time to leave us such wonderful feedback! Have a fantastic day!

January 08, 2018

Excellent service Matt was very nice and helped us find exactly what we wanted. Even after the purchase of the vehicle he was very helpful and completely exceeded my ex More

by SeaShell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Matt Barthelmass
Jan 15, 2018 -

Suntrup Ford Kirkwood responded

Hello, it'd great to hear you had such a pleasant experience working with Matt. Thank you for taking the time to leave us feedback. We value your business, and hope you have a wonderful day!

January 04, 2018

Pleasant, accommodating and efficient. Despite the frequent lack of relationships and trust in the service world these days, at Suntrup Ford I thoroughly enjoyed the friendly, personable, a More

by MCIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Timothy Walsh, Matt Barthelmass
Jan 15, 2018 -

Suntrup Ford Kirkwood responded

Thank you for the 5 stars!! It means a lot to us. Have a great day!

November 13, 2017

"The Works" fail -- SAVED! I had a less than first impression, however; my review and negative experiences were immediately addressed by Kirkwood Suntrup Ford! They have demonst More

by michaeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike @ the service desk & a girl at cashier desk - both SUPER friendly
September 24, 2017

They made it happen! I had a great experience buying my Edge Sport from Suntrup Ford. Tyler Watkins greeted us right away when we arrived. He was professional and knowledg More

by Tamra B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Watkins, Eric Proemsey, Timothy Walsh
Oct 05, 2017 -

Suntrup Ford Kirkwood responded

Tamra, we're happy to read your wonderful feedback on your experience at our dealership! We hope you are enjoying the Ford Edge. Thank you for your business, and have a great day!

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