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Suntrup Ford Kirkwood

Kirkwood, MO

3.9
234 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 234 reviews

January 03, 2012

This is the second time I have bought a car from Suntrup Ford and the experience was as great as it was the first time! Very friendly and my kind of people! More

by fach44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dietz
Jan 03, 2012 -

Suntrup Ford Kirkwood responded

Thank you so much for your review and kind words about our staff. Customer satisfaction is a huge priority at Suntrup Ford Kirkwood. Reviews such as yours help to ensure that we’re doing our job. If you would like to stay in further touch, please "like" us or "follow" us on Facebook and Twitter. We like to post service specials, updates from the dealership and run fun contests. I would love for you to be a part of our community. https://www.facebook.com/SuntrupFordKirkwood http://twitter.com/#!/Ford_Kirkwood Please feel free to let us know if there is anything we can help with in the future! Thanks again, Megan D. The Suntrup Ford Kirkwood Team

December 15, 2011

I flew down to St Louis to purchase a used truck from Kirkwood Ford. Tom Dietz picked me up at the airport and within minutes I felt completely comfortable. My experience at Kirkwood was extremely enjo More

by Meryl D Klassen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dietz
October 26, 2011

internet response was quick and helpful dealer had the internet response was quick and helpful dealer had the right car at the right price Tom Dietz is an excellent salesman finance mgr was quick More

by andyschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dietz
August 30, 2011

Tom and Kyle were very pleasant to work with. I felt really at ease talking with them both. They really explained things in a way that was easy to understand. I would recommend this dealership to anyone More

by spg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dietz and Kyle Moore
June 03, 2011

I ordered a new vehicle through Suntrup / Tom Dietz. From my first visit to the dealership until my car was ready, Tom was easy to work and able to answer my multiple questions along the way. Aside from wait More

by highc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dietz
Jun 03, 2011 -

Suntrup Ford Kirkwood responded

Hello highc21, Thank you for your review. We appreciate your kind words about Tom and am glad to hear that you had a nice experience at our dealership. We look forward to your continued business. Enjoy your new car! Sincerely, The Suntrup Ford Kirkwood Team

May 28, 2011

Dealing with Tom Dietz was a great experience. I would rate him as one of the nicest guys in the business. Finding a good dealership is not easy Finding a salesman as great as Tom is almost impossible. Wh More

by joe in ballwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TYom Dietz
May 31, 2011 -

Suntrup Ford Kirkwood responded

Hello joe in ballwin, Thank you for giving us your feedback. We are so happy to know that you loved working with Tom Dietz. We appreciate your kind words about Tom and thank you for keeping him "at the top of the list". We look forward to your continued business. Enjoy your new car! Sincerely, The Suntrup Ford Kirkwood Team

May 27, 2011

This was by far the best experience I have had purchasing any vehicle. They had the best selection compared to all the places I looked at in three states. No pressure sales and easy to work with. Would recom More

by airbeanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gibson, Kyle Moore, and Kirk Latta, Kirk Latta, David Gibson
May 27, 2011 -

Suntrup Ford Kirkwood responded

Hello airbeanie, Thank you for taking the time to write us this review. It is great to hear that this was the "best experience" you have had in puchasing a new vehicle. Thank you for referring David! We both really appreciate it. We look forward to continue serving you and offering the best selection. Enjoy your new car! Sincerely, The Suntrup Ford Kirkwood Team

May 26, 2011

Suntrup and David were both great to work with and I would highly recommend buying from them. My fiance and I didn't feel pushed toward buying and they made it possible for us to walk out the door with More

by lckistne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, David Gibson
May 26, 2011 -

Suntrup Ford Kirkwood responded

Hello lckistne, Thank you so much for taking the time out to write us this review. We are glad to hear that you had a great experience with David and enjoyed working with him. We look forward to continue serving you. Enjoy your new car! Sincerely, The Suntrup Ford Kirkwood Team

May 25, 2011

I recently wrote a review for Suntrup Ford and Tom Dietz and I was in such a hurry that I wrote that he was at Sunset Ford. Please go to SUNTRUP Ford, not Sunset Ford. Make sure you ask for Tom Dietz - he More

by mrsbraun71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dietz
May 25, 2011 -

Suntrup Ford Kirkwood responded

Hello mrsbraun71, We love that you came back to correct yourself and wrote another review. You are too sweet! Once again, thank you so much for taking out the time to give us your feedback. Enjoy your new car! Sincerely, The Suntrup Ford Kirkwood Team

May 25, 2011

Dave made it very easy to buy our new Explorer. Did not feel pressured to purchase the car. We had already purchased two other vehicles from Suntrup Ford. We have had wonderfull service from Chad Boxdorf More

by Michelled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, David Gibson
May 25, 2011 -

Suntrup Ford Kirkwood responded

Hello Michelledillon, Thank you for taking the time to write us this review. It's great to know that you had a wonderful experience working with David. We're glad that you felt the same level of service when you worked with Chad in August of 2000. Please do come back and contact us if you need anything. Enjoy your Explorer! Sincerely, The Suntrup Ford Kirkwood Team

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