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Suntrup Ford Kirkwood
Kirkwood, MO
234 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood.
Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you.
Have a great day!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 234 reviews
May 24, 2011
I think Tom Dietz is a great sales person. Very informative, pleasant and funny. I would buy another car from him in the future. He was quick to answer all my questions in a professional and cour informative, pleasant and funny. I would buy another car from him in the future. He was quick to answer all my questions in a professional and courteous manner without dumbing down the conversation for the "female customer" More
by jpattonok
Employees Worked With
Tom Dietz
May 24, 2011
I have purchased three new and used cars from Suntrup-Kirkwood in the past 2 years. Why? Becuase they want my business...and they show it! In this economy, that makes the difference...they car Suntrup-Kirkwood in the past 2 years. Why? Becuase they want my business...and they show it! In this economy, that makes the difference...they care! My needs are listened to...my budget respected...so that I am "fitted" with the cars my family and I need, NOT what they want to move off the lot. I have seen the quality and styling of Ford products improve greatly in the past 5 years...so much so that I traded in by Buick Regal & Chrysler Town n Country Minivan on the same day and drove off the Kirkood lot w a great used Lincoln Zephyr and brand new Ford Flex. I had not purchased a Ford product in 20 years...and it was Suntrup-Kirkwood that changed that. Although they are the ones who sincerly thank you for your business...I thank Tom Hicks-Sales, Eric Promesey-Pre-Owned Mgr, and Kirk Latta-General Manager for their continued professionalism to myself and my family during the car purchase & service process. Mr. Latta has created a great team that actually makes car buying FUN! More
by ctmeyer
Employees Worked With
Kirk Latta-GMgr; Tom Hicks-Sales; Eric Promesey-Pre-Owned Mgr, Kirk Latta, Eric Proemsey
May 20, 2011
Very happy with the products and services this dealership offered/provided. I have referred this dealership to many friends, family & colleagues because of the superior service we received. The sales represe offered/provided. I have referred this dealership to many friends, family & colleagues because of the superior service we received. The sales representative had extensive knowledge and respond quickly to our concerns and questions. More
by scottygartner
Employees Worked With
Dave Gibson, David Gibson
December 16, 2010
Just want everyone to know how happy I am with my brand new Ford Escape...I have purchased many new veicles in my life, and suntrup ford kirkwood was the best by a long shot. My sales person was David Gib new Ford Escape...I have purchased many new veicles in my life, and suntrup ford kirkwood was the best by a long shot. My sales person was David Gibson who was very knowledgeable, and actually took the time to listen to my needs and I was able to pick the vehicle I actually wanted. Kirk Latta was the manager there, and all i have to say is absolute PERFECTION!!! He actually came out and introduced himself, and I felt he really wanted to earn my business. The price was the best price I found in town after comparing their price with other dealers. Suntrup Ford Kirkwood now has a customer for life. THANKS GUYS, LOVE MY ESCAPE More
by kbarnhart
Employees Worked With
Kirk Latta,David Gibson, Kirk Latta, David Gibson
