Suntrup Ford Westport

Model for other dealerships My wife and I went to Suntrup Westport. It was refreshing not to get bombarded with salespeople like seagulls on bread crumbs the second we stepped ou My wife and I went to Suntrup Westport. It was refreshing not to get bombarded with salespeople like seagulls on bread crumbs the second we stepped out of our car. We were interested in the 2015 Mustangs. I saw one on line in a particular color I was interested in. However, in person, the color wasn't exactly as I expected. We walked around for a few minutes, focused our attention on a couple of other colors. At this point a salesperson helping another customer asked if anyone has helped us yet. We said no and he quickly found someone to attend to us. Chuck Johnson came right out introduced himself to me and my wife. We told him what we were interested in and he went to work pointing out the different features of the Mustangs they had in their inventory. I told him I like the 8 cylinder model for the power but didn't like the fuel mileage. He suggested the 4 cylinder with the turbo charge. We test drove it and I mashed the gas a couple of times. The 4 cylinder WILL push you back in the seat as it takes off. We went inside to crunch numbers. We were offered a cold beverage as we sat down to talk. Chuck was very helpful, not intimidating, not slick talking. He seemed very down to earth. We just wanted to buy a car we liked and he just wanted to sell us the car we wanted. The deal was made, the new car was purchased and he was all too pleased to point out the different features of our new car. He was willing to sync my cell phone up with the car...that may be the only negative point of our experience. He asked if I had my phone on me, I gave it to him and he looked at it, looked at me, giggled, opened the door, and announced " He has a flip phone." In conclusion, we had a great time. Chuck was funny, smart, helpful and down to earth. Thank you. More

Excellent experience Chuck was very friendly and knowledgable. Easy to deal with and not pushy! He also had us come back to show us how to register the car with ford . He Chuck was very friendly and knowledgable. Easy to deal with and not pushy! He also had us come back to show us how to register the car with ford . He said if we had any questions we could call him anytime! I would definitely buy another car from him! I have already given his name to 2 families! Thanks for a wonderful experience! More

Great Experience This was the first new car I've bought in 12 years and I was a bit nervous about a long negotiation process. However, Chuck Johnson was great to work This was the first new car I've bought in 12 years and I was a bit nervous about a long negotiation process. However, Chuck Johnson was great to work with. He was very laid back and non-pushy as a salesperson (which I truly appreciated). Great sense of humor and a joy to work with. He took the time to show me literally every feature of my new 2015 Ford Fusion. I also had the opportunity to work with Michael Jackson in the finance department. Again, very laid back and non-pushy. He was very friendly and professional. I would highly recommend Suntrup Ford, Chuck Johnson and Michael Jackson. Great customer experience. More

Quicker Service than Walmart I showed up unannounced (a habit of mine) and JD from the start was welcoming and humorous. I was test driving my desired car in under 6 minutes and t I showed up unannounced (a habit of mine) and JD from the start was welcoming and humorous. I was test driving my desired car in under 6 minutes and the deal was sealed in no time. JD has a great sense of humor and didn't make me feel pressured. But then again I am two feet taller than him. Who can intimidate me? :P Great service and good overall experience working with Suntrup Ford in Westport. The only tragic experience I had was when I noticed the lobby's couches look like they're from 1976. But then again I hear vintage is trendy. More

Very easy and quick Bob was very easy to work with, I didn't feel pressured. I felt he was listening to me and my needs. The car has more gadgets than I'll probably eve Bob was very easy to work with, I didn't feel pressured. I felt he was listening to me and my needs. The car has more gadgets than I'll probably ever learn to use. After 20 years of driving VW Beetles, I can't believe how much I like this car. I hope Bob's around when I'm ready to trade . More

Dealer Review I recently purchased a new mustang from Jason Davis at Suntrup. Jason was very polite, honest, and willing to go the extra mile to obtain the deal. I recently purchased a new mustang from Jason Davis at Suntrup. Jason was very polite, honest, and willing to go the extra mile to obtain the deal. I had been working with several dealers, as I had been searching for a specific car. He was willing to negotiate & get me in the car I had been wanting. He is very professional & excelled in customer service. Also, want to give a shout out to Michael Jackson as he also was very professional! More

outstanding Jason Davis is a honest trustworthy salesman. He goes over and beyond to make sure everyone is happy. My fiancé bought her sons car thru Jason and so Jason Davis is a honest trustworthy salesman. He goes over and beyond to make sure everyone is happy. My fiancé bought her sons car thru Jason and so did my sisters boyfriend. Both had great remarks about him. Would recommend any of my family and friends to deal with Jason. Can't wait to purchase another car from this guy. More

Had no problems Great people to work with. bought 4 cars in the last 5 yrs. no problems with sales bob Stapleton or with Mike Jackson in finance. Great people to work with. bought 4 cars in the last 5 yrs. no problems with sales bob Stapleton or with Mike Jackson in finance. More

Fast, enjoyable Jason was my salesmen when purchasing my car. He was very nice and helpful. He explain to me how the process worked. Really great expierence Jason was my salesmen when purchasing my car. He was very nice and helpful. He explain to me how the process worked. Really great expierence More