Suntrup Ford Westport

We stopped in to look at the new 2013 Ford Explorer. The entire experience was top notch from start to finish. Starting with the actually vehicle, the Ford is fantastic. We never thought we'd ever buy a F entire experience was top notch from start to finish. Starting with the actually vehicle, the Ford is fantastic. We never thought we'd ever buy a Ford. Next the dealership, very pleasant experience. There was no pressure - period. And that alone was nice. We worked with Cindy Wilson and Michael Jackson (awesome name by the way :), and they were both fantastic thoughout the entire purchasing process. Thank you for such a great car buying experience. When we need our next car we'll definitly be coming back to Suntrup. More

I had a superb new car shopping experience at Suntrup Westport recently. This is the second new Focus I've purchased from this dealership. I ordered a 2007 at the end of '06 and was quite happy with it u Westport recently. This is the second new Focus I've purchased from this dealership. I ordered a 2007 at the end of '06 and was quite happy with it until this Spring when it was heavily hail damaged and I was faced with an estimated nine-day repair. I figured that I would instead invest the insurance and vehicle in a new Focus and start the good experience all over again. So I went back to Suntrup with exactly what I wanted already in mind... and knowing that the end of model year production might be scarce to order what I pictured. Cindy was both cordial and friendly, and determined to find what I wanted as we laid out my options. Dave Evans worked very hard in his search for me and Cindy kept my name project in the forefront until one was found. I was impressed with their efforts and result. Michael Jackson handled my accounting seamlessly and made financing an event with no anxiety. I commend these folks and the dealership that I'll most likely come back to for my next new one. Thanks More

I would recommend this dealership because I found Richard Chasnoff, Tony Skalnican and Michael Jackson (not the performer!!) to be professional, knowledgable and able to answer any questions I had about my p Chasnoff, Tony Skalnican and Michael Jackson (not the performer!!) to be professional, knowledgable and able to answer any questions I had about my purchase of the Ford F-150. More

Tony was very helpful from the first email to the signing of the paperwork. He was very friendly and quick to ge the loan worked out for the car I wanted. Michael Jackson was great he went through all of the of the paperwork. He was very friendly and quick to ge the loan worked out for the car I wanted. Michael Jackson was great he went through all of the paperwork for the financing and made it a quick process. I will always recommend this Suntrup and will plan on returning for my next car purchase. More

Suntrup Ford West Port, Great buying experience! Direct Suntrup Ford West Port, Great buying experience! Direct communication with the owner Jean Suntrup, who demonstrated utmost concern for customer satis Suntrup Ford West Port, Great buying experience! Direct communication with the owner Jean Suntrup, who demonstrated utmost concern for customer satisfaction expidited delivery of the exact SUV I was looking for in a timely fashion - 2012 Explorer Limited, and David Evans consumated the transaction. Very fare with no hasles, having two SUV's to trade-in with a great deal. It's been a great SUV and has all the high tech gadgets and rides like a luxury car. Thanks for all your help as you have gained my cofidence to refer all my friends to your dealership when wanting to buy a car. Gordon Knight More

My salesperson was very good to work with. He wasn't pushy at all. I presented to him the price I would pay for the car I was interested in and he went to Jeanie Suntrup for approval. He got the thumbs pushy at all. I presented to him the price I would pay for the car I was interested in and he went to Jeanie Suntrup for approval. He got the thumbs up. I had to squabble on what I should receive for my trade-in but we agreed I would get what KBB said it was worth. That should be a regular practice in my eyes. That's why I rated overall experience a 4. The finance manager was top notch also, found me a great interest rate via on-line. One thing I would like to mention for the Suntrup website. Have available on your site the window sticker on each new car on your lot. Other dealers do that and that is very helpful. One click of the mouse shows you exactly what options (if any) is on the car/truck. I haven't utilized the service dept. because it's hard to schedule anything do to my work schedule. More