Suntrup Nissan

Nissan Rouge I bought the car firs time 20 years ago and last year and now. I like people who give help and friendship with business. I will always shop here and I bought the car firs time 20 years ago and last year and now. I like people who give help and friendship with business. I will always shop here and recommended to others. More

Great Purchase Experience I felt with Tyler Wheat. He is relatively new but has very nice mannerisms and was nice to work with. My only suggestion is to get rid of the "garag I felt with Tyler Wheat. He is relatively new but has very nice mannerisms and was nice to work with. My only suggestion is to get rid of the "garage bldg, and build a real dealership bldg. I would deal with Tyler and Suntrup again More

Great Seevice I came to this car dealership with fear of the unknown however when I meet Mr Staphen Masson everything went so smoothly. Excellent sales consultant I came to this car dealership with fear of the unknown however when I meet Mr Staphen Masson everything went so smoothly. Excellent sales consultant You feel assured when I’m dialoue Will sure to recommend him to my friends Nice doing business with Suntrup Thanks for everything Staphen you go beyond and about. I’m so greatful 👍👍👍 More

Amazing Everyone I came in contact with was amazing. I would not want to get a car from any other car dealership. The entire staff is super nice and friendly. Everyone I came in contact with was amazing. I would not want to get a car from any other car dealership. The entire staff is super nice and friendly. More

I will be back! Staphen did a great job! I was originally there to meet with the Leasing Manager about potentially buying out my lease but I also wanted to consider Staphen did a great job! I was originally there to meet with the Leasing Manager about potentially buying out my lease but I also wanted to consider a brand new purchase as well. I wasn’t really sure what, if anything I wanted to do. They worked together to show me my options. What I loved about the entire process is there was never any pressure to push me one way or the other. We were getting some bad weather the afternoon I was there. Staphen was quick to pick up on the fact that I was getting worried about the roads. He got us to a good stopping point and agreed it was best for me to come back the following day to finish up. Great Job! I will be back to Suntrup and would love to work with Staphen! More

terrible service, no follow through Can't remember the sales person we dealt with, but she was fine. however we should have realized the sale was doomed earlier and listened to the warn Can't remember the sales person we dealt with, but she was fine. however we should have realized the sale was doomed earlier and listened to the warning bells but we went ahead and finished it. Then the crazy begins. First, it started with us needing SEVERAL follow ups to find out the title submission for our car was messed up. we had to call numerous times and beseech several people, beg, cajole, only to be accused of throwing away the paperwork when it came in the mail. that did not happen. after much cajoling and begging, we got this matter handled and finally got our plates done. then it came time to renew our plates. that's when we find out there was no record anywhere, and there was another mad scramble. through it all, i got crickets from the dealership. Now the car was in an accident and I'm trying to use my extended warranty and GAP claim. i get no call back, no email, just crickets. WORSE SERVICE EVER!!! avoid this group if you expect basic customer service such as an acknowledgement or a call back. it won't happen. now i just hope and pray to get this situation resolved because we are in limbo and without a vehicle until this is resolved so we can purchase another vehicle. I know one thing, NEVER GO TO SUNTRUP!!! AVOID THEM LIKE THE PLAGUE. whatever good service during the sale EVAPORATES the minute the contract is signed. THERE IS NO SERVICE AFTER THE SALE! My question to anyone reading this, what do I need to do to get a response? I just want my situation resolved. More

Awesome Dealership!! This was my first time buying a vehicle from Suntrup Nissan and I can’t remember any car purchase in the past that was any easier than this one. The S This was my first time buying a vehicle from Suntrup Nissan and I can’t remember any car purchase in the past that was any easier than this one. The Sales Manager Brett, and my Sales Consultant Staphen, were both extremely knowledgeable and made it the most enjoyable, no pressure purchase I have ever made! They worked out a FANTASTIC deal for me for my new 2019 Nissan Altima and I couldn’t be happier! I will definitely be back again and I’m sure Brett and Staphen would be able to find something for you at a great price! More

Professionals Collin was wonderful throughout the entire purchasing process and after. He was very professional, helpful without being pushy. We got a 2018 rogue an Collin was wonderful throughout the entire purchasing process and after. He was very professional, helpful without being pushy. We got a 2018 rogue and couldn’t be happier about our purchase. We will definitely be back when we need another vehicle and we will refer all of our friends to come see Collin at suntrup Nissan south county More

Dream Team Stephen Mason and his team worked wonders for me and my challenging situation. I am so thankful that I am able to leave with what I wanted! We will de Stephen Mason and his team worked wonders for me and my challenging situation. I am so thankful that I am able to leave with what I wanted! We will definitely be returning for our further purchases. More

Highly Positive Experience Collin was professional, personable, transparent, and overall a pleasure to work with. One of the more expedient and courteous car buying experiences Collin was professional, personable, transparent, and overall a pleasure to work with. One of the more expedient and courteous car buying experiences I have had. Strongly recommended. Thank you!! More