Suntrup Nissan

The guy that we worked with overall was great. (JEREMY HUTCHINSON). He answered my husband quickly. What upset me was that I feel as if we dis not ask for a loaner car for nearly 3 weeks and yet t (JEREMY HUTCHINSON). He answered my husband quickly. What upset me was that I feel as if we dis not ask for a loaner car for nearly 3 weeks and yet they did not return the car clean or with a tank of gas. I think that is poor customer service frankly and disappointing. More

I was happy with the service and timeliness. Overall great job and I really liked the texting Overall great job and I really liked the texting More

Disappointed my car wasn’t washed or front floors vacuumed. Can’t write checks anymore! vacuumed. Can’t write checks anymore! More

David explained the process of the appointment and gave me good advice about my window wipers. He was very professional and friendly. me good advice about my window wipers. He was very professional and friendly. More

I had the best experience with Aaron & Todd— who I believe was a manager. I know most salespeople are good at customer service but these two were amazing. They were genuine, respectful, courteous, fri believe was a manager. I know most salespeople are good at customer service but these two were amazing. They were genuine, respectful, courteous, friendly and professional. They made me feel like meeting my needs was a top priority! I arrived to this dealer after leaving another one (All -Star Jeep) with whom I had a bad experience! I thought I was going to drive 2 hours home empty handed. I thought I’d reach out to Suntrup Nissan about another vehicle I was interested in. I can’t explain how happy I am that I did! Not only did I end up with a vehicle I like better than the one I drove here for initially, they made me remember there all still really wonderful people in the world! Thank you Aaron!! More

Good customer serive in terms of communication and quicker service. Awesome Service. Will visit again. quicker service. Awesome Service. Will visit again. More

Oz was a huge help, Ive been to the other Nissan dealers in the area and this was by far my best experience. Oz made the process easy and went above and beyond to make sure I got what I want and needed! 10/ in the area and this was by far my best experience. Oz made the process easy and went above and beyond to make sure I got what I want and needed! 10/10 More

Service was good, forgot to was my car, I had to ask several times again several times again More

Nice new building. I needed to wait for my car and the service was done very timely. David nicely advised me and it was overall a good experience. I needed to wait for my car and the service was done very timely. David nicely advised me and it was overall a good experience. More

To be fair to Suntrup Nissan, I am Not a fan of shopping, sales people, or dealerships so a 5-star rating is virtually impossible. I don’t haggle or play the game. Luis was pleasant enough. I would recom sales people, or dealerships so a 5-star rating is virtually impossible. I don’t haggle or play the game. Luis was pleasant enough. I would recommend both Luis and Suntrup if you are looking for a car. More