Suntrup Nissan

Our salesman, Jason Kreke, was amazing! He truly is dedicated to his profession and it shows. From the start he greeted us with a huge smile and made us feel welcome and relaxed. His knowledge of VW ve dedicated to his profession and it shows. From the start he greeted us with a huge smile and made us feel welcome and relaxed. His knowledge of VW vehicles is outstanding and just reassured us that we were making the correct purchase. He is a genuine person and cares for his clients; we didn't just feel like another sales commission. Outstanding job Jason, we couldn't be more happy with our purchase and will be back to see you in the future! More

Jason was a terrific salesman. I was looking for something a little cheaper and he worked with us to get us a great deal on a wonderful car. We could not be happier with the car and the service that something a little cheaper and he worked with us to get us a great deal on a wonderful car. We could not be happier with the car and the service that he provided us. He really held our hand throughout this process. I have already recommended a friend to see Jason about a new car. I'll continue to do so until I run our of business cards! More

The service was fantastic, Jason was very attentive to all of my needs and sensitive to my financial status. I will not hesitate in recommending all my friends here. I was impressed by the speed and no h all of my needs and sensitive to my financial status. I will not hesitate in recommending all my friends here. I was impressed by the speed and no hassle service I was offered. I went to seven places and ultimately chose this one because of how I was treated. More

Whenever I meet dealers, I feel some uncomfortable. Whenever I meet dealers, I feel some uncomfortable. Because they just want to sell a car. I could feel it. But when I met Anthony, he was differen Whenever I meet dealers, I feel some uncomfortable. Because they just want to sell a car. I could feel it. But when I met Anthony, he was different. Although he is not a big smile guy, but he had something that I can trust him. We started from light and a little bit personal small talk like our home country. so I could feel more thick with him and he explained detaily and easily for us. I felt he was in our side and really wanted to help us not just sell a car. So I was very happy and felt comfortable. I really appreciate him and I've already talked to many friends about Anthony. You know what? Good things spread to only 50 peaple, but bad things spread to 300 peaple. Although Anthony's good thing spreads to only 50 peaple but they might be future customers someday! Thank you! Jungmin More

Definately, Anthony is the best car sales person that I have ever met. I and my wife are really satisfied with what we experienced. He answered all our questions and took the time to actually get to know have ever met. I and my wife are really satisfied with what we experienced. He answered all our questions and took the time to actually get to know a little about me and my wife as far as what we were looking for in a car. Every moment, it looks like to me that Anthony tried to do his best to do something for us. I really can't remember a better experience buying a car than with Anthony and the Suntrup Volkswagen. I really appreciate your help and services. James and Jungmin from Brentwood More

A great car buying experience all-around. Jason Kreke was very forthright and made me feel like I was his most important customer. He spent a lot of time trying to track down exactly the car I wanted. And very forthright and made me feel like I was his most important customer. He spent a lot of time trying to track down exactly the car I wanted. And, the car if great. More

I was in the market for a new vehicle and Russ made it more than easy to obtain one. His customer service was outstanding, I could not have asked for anything better. He was always available to answer any more than easy to obtain one. His customer service was outstanding, I could not have asked for anything better. He was always available to answer any questions I had or address any of my concerns. He was able to find the vehicle I wanted that fit right into my budget. I plan on recommending him to everyone I know who is looking for a new vehicle! More

Russ made getting my new CC so easy for me, and treated me with so much more respect than I have ever had from a car dealer. We had gone to several other dealers for different brands and they are not even me with so much more respect than I have ever had from a car dealer. We had gone to several other dealers for different brands and they are not even on the same level as Russ. He always answered any questions I had, and even after the sale he still provided the highest level of service. I will never go anywhere else or deal with anyone else, and will recommend everyone I know to him. More

All I want to know is when did "getting a sale" mean more than "overall customer satisfaction?" I went into this establishment with a trade-in and less than perfect credit. I h sale" mean more than "overall customer satisfaction?" I went into this establishment with a trade-in and less than perfect credit. I hadn't planned on getting a car that day, just was really weighing my options. I had my mind set on a specific type car until I met Russ. He's a real good salesperson and knows his product. If I had to rate him on product knowledge he would get a 10+. I was convinced to go with a car I knew very little of over the popular car. He really had me to believe he had my best interest at heart. I was sold. It went downhill from that point forward. I had some credit issues that I was working on but my car payment history was excellent, and that’s what he based his decision on (to get me in a car that day). I did drive out the lot that day. What I also got that day was a damaged new car, a very high car note and a response “ that I was lucky to have gotten what I got. What I didn’t get was “my input” into the deal I got. I was never asked if I wanted a car with hail damage (strip vs tinted windows for that matter) or what would I like for my car payments to be so I could be fitted into a car within my budget, none of this was discussed. Now that Russ has gotten the sale he has put me on the back burner, there are loose ends and he is not putting as much effort as to what he put in to get me to love the car and what he put in to get me to leave with car that day. Still waiting on a resolution regarding the hail damage and it’s been a month and a half I had the car. I love my car but would not refer anyone to that dealership. UPDATE: Brett, the general Manager, was on top of my issues with the car and my concerns regarding my experience with the sales rep. Beau was there to assist me when my car came back from being serviced. There was a minor concern but Beau was proactive with this issue as I would expect the team as a whole should be. Overall, I am happy. I was treated very professionally and with respect. Thank you, Brett and Beau. I would refer the both of you to people I know! More

Excellent, excellent, excellent! 5 star rating. Love my new Jetta and was treated like royalty. I was reffered to Suntrup from a neighbor of the VW Sales Manager and I dealt primarily wit him, Brett, and i new Jetta and was treated like royalty. I was reffered to Suntrup from a neighbor of the VW Sales Manager and I dealt primarily wit him, Brett, and it was the best experience ever. Everyone treated my great and were very helpful in going over all the options. I will send all my friends down to Suntrup, even if it is 40 miles from me :) More