Suntrup Nissan - Service Center

Under time constraint and they fixed my car immediately So I have a nissan versa and my cars front wheel bearings needed to be replaced and I had to go out of town on Friday and they had my car ready before So I have a nissan versa and my cars front wheel bearings needed to be replaced and I had to go out of town on Friday and they had my car ready before I had to go out of town even though they were booked a week out. So I am just so grateful that they were able to save the day and get my car road ready before then. Excellent dealership, seems like everyone genuinely cares there about your predicament. More

They actually care about their customers safety! I took my Murano into Suntrup Nissan on Monday night. I'd been having some irregularities with the shifting of gears. I didn't have an appointment, I took my Murano into Suntrup Nissan on Monday night. I'd been having some irregularities with the shifting of gears. I didn't have an appointment, but I asked Cindy if she would make a note in my record about the issue I was experiencing and that I had an 18 hour drive coming up next weekend and the problem. Whoa! Cindy called Brad immediately and asked him if he could put the scanner on my SUV to check it right then! BRAD SAID YES! He asked me what was I experiencing, I told him and the next thing I knew he was keeping my car to ensure it was safe to drive. It was close to closing time and Cindy and Brad only showed sincere concern and care for me as a customer. I purchased an extended warranty when I bought this car from Amanda at Suntrup. Thank goodness because it covered my rental that they put me in that night to get home and it's covering a very expensive repair to my vehicle. And I'm sorry that I can't remember the man who' helped get my warranty to quickly cover the repair, but he's to be commended too! Every experience I have had with Suntrup Nissan has been excellent from sales to service. I could not be more grateful and as I drive to New Orleans next weekend with my mother and daughter in my Murano, I'll be thinking about the guys and gals at Suntrup Nissan and that I have a safe drive because of them! More

Great Service - Ryan It always nice pulling into the service center and greeted with a smile. Ryan does a great job. Always greet me by name. Congratulation on your Eng It always nice pulling into the service center and greeted with a smile. Ryan does a great job. Always greet me by name. Congratulation on your Engagement! Good Luck More

Amanda went out of her way to help me. Amanda tried repeatedly to help me with the navigation system but apparently what I wanted is not available. I wanted a split screen to come up when Amanda tried repeatedly to help me with the navigation system but apparently what I wanted is not available. I wanted a split screen to come up when entering a freeway. One screen would indicate the map and the other the next few exits. This only happens when a destination is entered. This was a very important feature for me and had I known it was impossible to achieve on this car, I would never purchased this vehicle. More

Excellent Experience with Terry and Scott I bought my Nissan from Suntrup at the recommendation of my parents who have had a great experience with several of their vehicles over the years. Bot I bought my Nissan from Suntrup at the recommendation of my parents who have had a great experience with several of their vehicles over the years. Both the sales and service departments have consistently gone above and beyond to ensure I am well taken care of. Specifically, Terry C. in sales and Scott K. in the service center have both far exceeded my expectations for excellent customer service. I would highly recommend Suntrup! More

Great Service with Ryan I am always happy dealing with Ryan the Service Advisor. I feel like anytime I get my service done, that he really wants to help and will answer all I am always happy dealing with Ryan the Service Advisor. I feel like anytime I get my service done, that he really wants to help and will answer all my questions. Thanks Ryan!! More

Great Service Excellent Service from start to finish. Receptionist was quick and efficient setting up my appointment Dave in service is the best. He made sure that Excellent Service from start to finish. Receptionist was quick and efficient setting up my appointment Dave in service is the best. He made sure that i was getting best service in town.. I'm a business owner and Dave is exactly the kind of employee I would love to have working for me! Keep up the good work Dave. More