Suntrup Volkswagen

Great customer sevice! Recently decided to get back into a VW and sought out Suntrup after hearing wonderful reviews from a co-worker. I contacted them via e-mail first to Recently decided to get back into a VW and sought out Suntrup after hearing wonderful reviews from a co-worker. I contacted them via e-mail first to gather some information and Sean got back to me quickly and was very friendly. He worked to get me in the price range I was hoping for and I left that day in a new Jetta. I think he drove me around to see at least 6 cars in your maze of a lot. I've had a lot of bad experiences at different dealerships trying to lease a car and he was friendly and eager to help even though I was only interested in leasing. Very happy with my decision and would recommend this place to everyone. The rest of the staff made conversation with me while I was waiting and the environment was great! More

My first VW I was scared to buy a car on my own, because I don't like pushy salespeople, but Adam made it so easy. He was very knowledgeable about all the VW veh I was scared to buy a car on my own, because I don't like pushy salespeople, but Adam made it so easy. He was very knowledgeable about all the VW vehicles. I found Adam to be laid back, a good listener, and not pushy at all. I had emailed him a few things that I had wanted in the car. When I went in for a test drive, he had a car waiting. Adam told me that there is always a chance that one of us could say "no" to the car so there was no pressure. Adam was able to help me choose the better option. I didn't get my first choice in car but Adam found a great car with a good deal. He even took the time to help me set up my Bluetooth. I love my car and will be going back to Adam when it is time to trade in. More

Welcome integrity Our visit and purchase from Suntrup Volkswagen was a very pleasant experience. Joe Dawidouski took great care in ensuring we purchased the vehicle we Our visit and purchase from Suntrup Volkswagen was a very pleasant experience. Joe Dawidouski took great care in ensuring we purchased the vehicle we wanted, testing both the Tiguan the the Passat TDI which we eventually purchased. The purchase experience was relatively quick after we had decided what we wanted. Their selection was very good and we are very pleased with the overall experience at Suntrup. More

Love my Bug! After wanting a Beetle for my entire life, I finally purchased one in March of this year. I was scared to death, but with the help of Terry Hildebran After wanting a Beetle for my entire life, I finally purchased one in March of this year. I was scared to death, but with the help of Terry Hildebrandt my buying experience was perfect. I couldn't have had a more perfect sales rep than Terry. His professionalism is over the top. There wasn't anything that he could not answer about the vehicle or the buying process. There was no pressure, just great customer service. On a personal note, he was very easy to talk to and I felt like I was talking to a friend. I was entirely comfrotable with the whole experience. Kelly was also awesome. She was very friendly and funny, I could tell that she is definetly a people person. The hospitality at Suntrip is amazing. I will definetly be a return customer and I have reccommended your dealership highly. I love getting into my bug. It's so much fun to drive. Having one has made another one of my dreams come true. Thank you so much!!!!! More

My experience with Suntrup was excellent. I walked out with a new car in less than 2 hours, and Sean and Beau were very professional and accommodating. Both stayed past close to finish the deal, and Beau with a new car in less than 2 hours, and Sean and Beau were very professional and accommodating. Both stayed past close to finish the deal, and Beau even stayed late on his own birthday! Sean drove out to Ballwin to deliver my car to make delivery easier for me, even though it was probably inconvenient for him! I would highly recommend Suntrup and working with of these gentlemen! More

Great experience! Adela was great to work with. She made the whole process very easy for us, and her overall service was above and beyond what we could have expected. S Adela was great to work with. She made the whole process very easy for us, and her overall service was above and beyond what we could have expected. She really cared, and made sure we were satisfied with our new car. Overall we had a fantastic experience and I would totally recommend working with her. More

Elvir was friendly and professional. He educated us on the vehicle, and explained reasons why this vehicle would be a good purchase. There was no pressure, and he provided the expectation on how pricing the vehicle, and explained reasons why this vehicle would be a good purchase. There was no pressure, and he provided the expectation on how pricing and warranty will work. Todd Roth, the General Sales Manager was also great to work with. Overall an above expectations experience. Our first purchase from Suntrup, and we will recommend this family of dealerships to others. Thanks to Elvir for making us feel welcome. More

I recommend Dave Trent Dave made my carbuying experience a great one! I had a long day at the dealership, but he was there every step of the way. He is friendly, customer- Dave made my carbuying experience a great one! I had a long day at the dealership, but he was there every step of the way. He is friendly, customer-service oriented, and just a nice guy to do business with. My last auto purchase was almost painful, but this one was very pleasant. I got a great value and a gently used vehicle with lots of features. I am telling my friends that I'm a mini van Mom now! Thanks, Dave. More

This was my second time at the dealership, bought a 2000 VW Golf back in 2001, and was not disappointed. Same carrying individuals that worry more about getting you the right car at the right price with li VW Golf back in 2001, and was not disappointed. Same carrying individuals that worry more about getting you the right car at the right price with little to no frustration. Adam went over and beyond to make sure that we found a Passat for my family that would fit our budget. It might have taken 2 or 3 cars later, but he did not hesitate to ensure that if a deal was met, it would be at the terms I agreed upon with no pressure. I would tell anyone considering a VW to go to Suntrup off Lindbergh, it is worth the drive... More