Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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As explained the sales manager never bothered to meet me or meet us when we took delivery. The new car being brought in from another dealership ended up having 500 MILES on it at delivery, far more than it or meet us when we took delivery. The new car being brought in from another dealership ended up having 500 MILES on it at delivery, far more than it should. Problems immediately with brake shimmy and oil. Feel like we were sold a demo at a top end price. More
Danny was great. It was a great experience working with the team to get a great deal on my vehicle. It was a great experience working with the team to get a great deal on my vehicle. More
I got a reasonably good deal on a used ID. 4 at Suntrup. However, when I called to get a recall taken care of, the service department told me they only had one person who worked on electric ca 4 at Suntrup. However, when I called to get a recall taken care of, the service department told me they only had one person who worked on electric cars, that they used their own booking system, and that they would contact me. Two weeks later, no contact as of yet. I guess they don't want my service business? I'm located halfway between St. Louis and Springfield, so Napleton in Springfield gets the nod this time. More
Kai was top notch! He was very personable and we couldn't be more satisfied. We've never had a salesperson so easy to work with. He didn't pressure us into any particul He was very personable and we couldn't be more satisfied. We've never had a salesperson so easy to work with. He didn't pressure us into any particular cars or options. More
Danny and Will were amazing to work with! I just had a baby so we basically did everything over text so that when I came in I was able to test drive the car I wanted and go straight back to s I just had a baby so we basically did everything over text so that when I came in I was able to test drive the car I wanted and go straight back to signing paperwork and getting my car. It was truly the easiest process ever! To top that off, Danny even put everything from my old car into my new car. They made the experience beyond easy for this busy mom. More
Buying a car was a great experience. Danny was fantastic and helped us with everything Danny was fantastic and helped us with everything More
Lied to us multiple times about our car being serviced Will told us our car was being worked on and needed one more thing done then after we signed the paperwork, he said it'll be ready in 5 days Will told us our car was being worked on and needed one more thing done then after we signed the paperwork, he said it'll be ready in 5 days More






