Suntrup Volkswagen

Danny was very professional, friendly, accommodating, and knowledgeable of the vehicle. He also communicated promptly via text with any questions that we had and was very helpful.We truly appreciated his ser knowledgeable of the vehicle. He also communicated promptly via text with any questions that we had and was very helpful.We truly appreciated his service and had a very great and stressless experience. The service and detailing department were impeccable. More

My fiancé and I recently bought a 2025 VW Atlas Cross Sport SEL from Suntrup VW, and we had such a great experience working with Danny Jackson. From the moment we met him, he was incredibly personable an Sport SEL from Suntrup VW, and we had such a great experience working with Danny Jackson. From the moment we met him, he was incredibly personable and easy to talk to — honestly, he felt more like a friend than a salesman. Danny was kind, knowledgeable, patient, and genuinely helpful throughout the entire process. He made everything feel smooth and stress-free, and we truly couldn’t say enough good things about him. You can tell he really cares about his customers and wants them to leave happy and confident in their purchase. We absolutely love our new Atlas, and when it’s time for my fiancé to get a new car, we will definitely be coming back to work with Danny again. Highly recommend asking for him if you’re shopping at Suntrup VW! More

Tony was attentive and listened to what we wanted. He found the car we wanted and delivered when he said he would. The process was pretty streamlined. He found the car we wanted and delivered when he said he would. The process was pretty streamlined. More

As explained the sales manager never bothered to meet me or meet us when we took delivery. The new car being brought in from another dealership ended up having 500 MILES on it at delivery, far more than it or meet us when we took delivery. The new car being brought in from another dealership ended up having 500 MILES on it at delivery, far more than it should. Problems immediately with brake shimmy and oil. Feel like we were sold a demo at a top end price. More

Danny was great. It was a great experience working with the team to get a great deal on my vehicle. It was a great experience working with the team to get a great deal on my vehicle. More

I got a reasonably good deal on a used ID. 4 at Suntrup. However, when I called to get a recall taken care of, the service department told me they only had one person who worked on electric ca 4 at Suntrup. However, when I called to get a recall taken care of, the service department told me they only had one person who worked on electric cars, that they used their own booking system, and that they would contact me. Two weeks later, no contact as of yet. I guess they don't want my service business? I'm located halfway between St. Louis and Springfield, so Napleton in Springfield gets the nod this time. More

No The purchase was great, however, the being contacted days later for a mistake they made was less than pleasant days later for a mistake they made was less than pleasant More

Kai was top notch! He was very personable and we couldn't be more satisfied. We've never had a salesperson so easy to work with. He didn't pressure us into any particul He was very personable and we couldn't be more satisfied. We've never had a salesperson so easy to work with. He didn't pressure us into any particular cars or options. More

Danny and Will were amazing to work with! I just had a baby so we basically did everything over text so that when I came in I was able to test drive the car I wanted and go straight back to s I just had a baby so we basically did everything over text so that when I came in I was able to test drive the car I wanted and go straight back to signing paperwork and getting my car. It was truly the easiest process ever! To top that off, Danny even put everything from my old car into my new car. They made the experience beyond easy for this busy mom. More

It took the dealership a full week to deliver my truck and not 50 miles later the check engine light came on and not 50 miles later the check engine light came on More