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Suntrup Volkswagen

St. Louis, MO

4.4
1,765 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years. What makes us different? We offer a Lifetime Powertrain Warranty with every new VW purchase! We offer $1,000 price protection to ensure you always get the best deal. We have night time service hours and free car washes for the life of your vehicle.
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6014 S Lindbergh

St. Louis, MO

63123

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Showing 1,765 reviews

November 01, 2013

I worked with Adam on my VW lease. He greeted me when I came in and answered all of my question thoroughly. The entire process was painless and I would recommend Adam to others. More

by ShannonLightfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Goldfeder
Dec 04, 2013 -

Suntrup Volkswagen responded

Thank you for your review! We appreciate your business and hope you enjoy your new car!

October 31, 2013

Adela was very informative, and she went out of her way to answer all our questions. She showed us several cars, and worked with us to find the perfect fit our family. She made things very easy. I would de More

by user617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adela Alispahic, Adela Alispahic
Dec 04, 2013 -

Suntrup Volkswagen responded

Thank you for your review! We appreciate your business and hope you enjoy your new car.

October 29, 2013

I purchased a Multi-Shield complete care protection plan that required me to get all work approved prior to work being completed. Dealt with Multi-Shield and got a huge run-around on price they were going More

by jaywv6299
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Beau Schwartz
Dec 04, 2013 -

Suntrup Volkswagen responded

Thank you for your business! We are happy you called us and that Beau was able to help you out. We appreciate your feedback and hope you have a great day.

October 28, 2013

- was told to drive car off lot at purchase - car was - was told to drive car off lot at purchase - car was supposed to be cleaned today, loaner promised - nothing set up with service at all More

by Hilde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adela Alispahic
Oct 28, 2013 -

Suntrup Volkswagen responded

Good morning, I would like to offer our sincerest apologies for your unsatisfactory experience. We would be grateful for the opportunity to discuss this in further detail and resolve your concerns. Would you mind sending your contact information to mknight@suntrup.com so I can help? Thank you for your feedback. Sincerely, MIssy Knight mknight@suntrup.com

Oct 31, 2013 -

Suntrup Volkswagen responded

Good morning, I wanted to follow up with you to make sure all of your questions were answered and your concerns were resolved. I spoke with Brett earlier this morning and he mentioned he had been working with you. If everything was resolved, would you consider editing your review to reflect your experience? Thank you for your feedback. I would like to apologize again for the misstep and am very happy to hear everything worked out. Thank you, Missy Knight mknight@suntrup.com

Dec 04, 2013 -

Suntrup Volkswagen responded

Thank you for taking the time to speak with our manager. We really appreciate the opportunity to address your concerns. Please do not hesitate to contact us if you have further questions. Sincerely, Missy Knight mknight@suntrup.com

October 18, 2013

Joe is a patient person who helped me find a car that fit my needs. He is a lousy salesman because he did not "sell" me a car. He did let me buy a car without a hassle. So, He is a good Sales Person! More

by antonanton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2013 -

Suntrup Volkswagen responded

Thank you for your feedback! We are happy to hear you had a hassle-free experience and were able to find the right car for you. We appreciate your business and hope you enjoy your new car.

October 17, 2013

This was one of the best experience I've ever had purchasing a new car. Joe made things very easy and painless for me. Joe was very professional and knowledgeable about the vehicle I wanted. I had a More

by rtoloumu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe dawidouski, Joe Dawidouski
Oct 28, 2013 -

Suntrup Volkswagen responded

Thank you for your review! We truly appreciate your business and hope you continue enjoying your new VW.

October 09, 2013

I was contemplating purchasing a small SUV but didn't really know what I wanted. So the sales staff at Suntrup went above and beyond, showing me every type of vehicle under the sun that I wanted to look More

by 09TiguanSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2013 -

Suntrup Volkswagen responded

Thank you for your review! We appreciate your business and hope you enjoy your new car.

September 25, 2013

This was my first ever car purchase and the whole process started out to be pretty intimidating...but Adela put me at ease immediately! She is very down-to-earth and amazing to work with. And she went the ex More

by rachtheh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adela Alispahic, Adela Alispahic
Sep 30, 2013 -

Suntrup Volkswagen responded

We appreciate your business! Thank you for your review and enjoy your new car!

September 25, 2013

I am a big fan of Volkswagen cars, but that's not the only reason I bought my new car in Suntrup Volkswagen. The staffs there are all very professional and friendly, not pushy at all. I am not a U.S. cit More

by CharlotteFang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gudman, Sean Riches
Sep 30, 2013 -

Suntrup Volkswagen responded

Thank you for your review. We are so happy to help and hope you are enjoying your new VW.

September 23, 2013

Adela was great to work with! She was very helpful and made it a great car buying experience. I would definitely recommend Adela for anyone thinking about buying a Volkswagon. More

by zrhodes76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adela Alispahic, Adela Alispahic
Sep 30, 2013 -

Suntrup Volkswagen responded

Thank you! We appreciate your business and are so happy you had a great experience. Enjoy your new VW!

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