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Superior Ford of Plymouth MN - Service Center

Plymouth, MN

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108 Reviews

108 Reviews of Superior Ford of Plymouth MN - Service Center

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January 03, 2013

I recently purchased a used vehicle and needed to purchase a spare ignition key. The service department was pleasant to deal with and the customer service was above average. Thanks! More

by KevinBieganek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walters
December 30, 2012

The service personnel in the quick lube area were very helpful and friendly. Was surprised to receive a car wash and didn't even have to ask for it! Always a pleasure to have my truck serviced at Superior More

by b&v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McGraw
December 30, 2012

Our problem with the F250 was addressed and what it could be and was, was right on and it was fixed within the time frame quoted by James. Very Professional and much appreciated. Marty Dahl More

by MARTY DAHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES(SERVICE REP)
December 28, 2012

In the 13 years that I have owned my little Ford Escort ZX2, this is the only thing that has gone wrong with it....the thermostat went out and had to be replaced. The good people at SuperiorBrookdale Ford More

by Bob Herman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schulze & Ruth Chase
December 26, 2012

I really liked the efficiency and quickness of the service I received the other day when I came in to get my oil changed. I had my grandson with me and it was great that I could just come in drop it o More

by witherilljk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service mechanic
December 21, 2012

Greg, the service advisor was extremely friendly and helpful, and they fixed everything! I'm so happy to be back in my 2013 Escape! I love that little thing! More

by Go_4_iT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
December 18, 2012

My husband dropped off the car in the morning, and gave them his cell phone number to call when the car was finished. Several hours later he got a ride back to the dealership and waited for the call that t More

by pinkmaija
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't recall
December 17, 2012

I had no appointment. I used the Quick service lane for an oil change and standard service check. I drove right in, they worked on my Explorer right away. I was back on the road within 45 minutes. The t More

by TConnors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
December 09, 2012

Service is always timely, efficeient and even if there are issues, they are resolved cheerfully. I have always brought my escape there and will continue to do so More

by slppanthermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walters; Greg(don't remember his last name)
December 07, 2012

In for oil change and tire rotation. In and out very quickly. Work was begun immediately. Staff was very efficient and offered a car wash. More

by casinojoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Bretto
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