Superstition Springs Lexus - Service Center
Mesa, AZ
1,059 Reviews of Superstition Springs Lexus - Service Center
Highly recommend… great customer service and great owner and staff… they sure do go above and beyond to please customers and staff… they sure do go above and beyond to please customers More
Conscientious salesman (Theo Notario) and capable service team (Alan Rogers). We just purchased our second car with Superstition Springs Lexus! team (Alan Rogers). We just purchased our second car with Superstition Springs Lexus! More
Service was fine, The inside of the vehicle was not clean. I ask For some rubbing compound. Stane, Ask one of the tech to rubbing compound on the rag. clean. I ask For some rubbing compound. Stane, Ask one of the tech to rubbing compound on the rag. More
Excellent service very professional. I normally would go elsewhere after my free oil changes ended but as long as Lexus oil changes are within reason I will be back I normally would go elsewhere after my free oil changes ended but as long as Lexus oil changes are within reason I will be back More
This was my second service appointment since purchasing my Lexus this summer. At the first service appointment in August, just days after purchase, I was given a loaner car that had large cracks in the win my Lexus this summer. At the first service appointment in August, just days after purchase, I was given a loaner car that had large cracks in the windshield, which is a safety hazard and a potential traffic violation. I had to request a different loaner vehicle, which I had to wait additional time for. The fact that this dealership would give a client a defective loaner vehicle, is negligent and reflects badly on the dealership. My service experience yesterday was simply to get my second key (I was only given 1 key at purchase) programmed. I was told the appointment would take about an hour. The service took over 2 hours and now, my side mirrors do not collapse when locking the vehicle. I will not bring my Lexus to Superstition Springs Lexus again. More
The customer care we have received has always been wonderful! Everyone there is so helpful making sure all our questions and concerns are taken care of. wonderful! Everyone there is so helpful making sure all our questions and concerns are taken care of. More