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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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December 17, 2024

My Superstion Springs Lexus Service Tech is always transparent with me. Shane Hicks is a fine representative. More

by ddvorchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks - Service Dept.
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Dec 19, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that Shane provided you with transparent and excellent service. Our team is dedicated to ensuring a positive experience, and your feedback means a lot to us. We look forward to serving you again!

December 16, 2024

I’m very happy with the service at Superstition Springs Lexus. They take really good care of my car. My service person treats me very well. More

by ROBIN.FORDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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Dec 17, 2024 -

Superstition Springs Lexus responded

Robin, thank you for your fantastic feedback! We're thrilled to hear you’re happy with our service and care for your car. Our team strives to provide excellent customer experiences, and it’s wonderful to know they made a positive impact on your visit. We look forward to seeing you again!

December 16, 2024

I like the Personable and high quality service. Appreciate the accurate appointment times. Clean and comfortable service area. More

by DSECOMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron service
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Dec 17, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear you enjoyed our personable service and appreciated the clean environment. Your satisfaction is our priority, and we can’t wait to welcome you back soon!

December 16, 2024

Able to get me in as needed. Completed as promised. Provided loaner vehicle. Wash was good except for the windshield, inside and out. Bad! More

by mws
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 17, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our service and appreciated the loaner vehicle. We’ll definitely address the windshield issue to ensure it meets our standards. Your feedback helps us improve!

December 15, 2024

Simply great , from the time I arrived to the time I left treated great. I would recommend More

by ronald.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Ronald! We're thrilled to hear you had such a positive experience from start to finish. Your recommendation means a lot to us! Looking forward to welcoming you back soon.

December 15, 2024

Jake, the advisor, took good care of us and was very professional. Was a good experience More

by JCSMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Jake provided you with a professional and enjoyable experience. Your feedback means a lot to us, and we look forward to serving you again!

December 15, 2024

Phil Zito was informative, knowledgeable, and made the process easy . The clearly stated process from beginning to end was helpful More

by rsol829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We’re thrilled to hear that Phil made the process easy and informative for you. Your experience is what we strive for, and we appreciate you taking the time to share it!

December 14, 2024

Very professional, everything done right and on time. Exactly what I was expecting.. Service ha always been good at this dealership. More

by Len Griesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servive
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Dec 16, 2024 -

Superstition Springs Lexus responded

Len, thank you for your fantastic review! We're thrilled to hear you had a professional experience and that we met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon!

December 14, 2024

SHANE IS ALWAYS ON TOP OF MY SERVICE AND THE SERVICE TEAM TAKES CARE OF MY VEHICLE. More

by tiffanyec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Tiffany! We're thrilled to hear that Shane and the service team consistently provide top-notch care for your vehicle. Your satisfaction means the world to us!

December 14, 2024

They provided the service that I requested in a quick and courteous manner and included a complete check of our vehicle. More

by G.HUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service department
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our service team. Your satisfaction means a lot to us, and we look forward to helping you again soon!

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