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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,063 Reviews

1,063 Reviews of Superstition Springs Lexus - Service Center

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December 15, 2024

Simply great , from the time I arrived to the time I left treated great. I would recommend More

by ronald.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Ronald! We're thrilled to hear you had such a positive experience from start to finish. Your recommendation means a lot to us! Looking forward to welcoming you back soon.

December 14, 2024

Very professional, everything done right and on time. Exactly what I was expecting.. Service ha always been good at this dealership. More

by Len Griesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servive
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Dec 16, 2024 -

Superstition Springs Lexus responded

Len, thank you for your fantastic review! We're thrilled to hear you had a professional experience and that we met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon!

December 14, 2024

SHANE IS ALWAYS ON TOP OF MY SERVICE AND THE SERVICE TEAM TAKES CARE OF MY VEHICLE. More

by tiffanyec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Tiffany! We're thrilled to hear that Shane and the service team consistently provide top-notch care for your vehicle. Your satisfaction means the world to us!

December 14, 2024

They provided the service that I requested in a quick and courteous manner and included a complete check of our vehicle. More

by G.HUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service department
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our service team. Your satisfaction means a lot to us, and we look forward to helping you again soon!

December 14, 2024

I’m am very upset with our purchase for dent protection. I have a dent and it is not covered because of the location. I will speak to the financial department, and I hope I get another survey to let you kno More

by Gervaisshannon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t rmember
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Dec 16, 2024 -

Superstition Springs Lexus responded

We appreciate your feedback and are sorry to hear about your experience with dent protection and service availability. Your concerns are important to us, and we’ll ensure they are addressed. Thank you for sharing your thoughts; they help us improve our services.

December 14, 2024

They completed the work in a timely manner. Staff was helpful and friendly. Work on car was completed with no issues. More

by MAJAWO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with our team. Timeliness and friendly service are our top priorities. We appreciate your support and look forward to assisting you again!

December 14, 2024

I would not go anywhere else with my car. The service is great and all the service people are very polite and knowledgeable about everything with my Lexus. I would recommend Superstition Spri More

by CLARKWILDLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks, Clark! We’re thrilled to hear you had such a positive experience with our team. Your kind words and recommendations mean a lot to us. We're here to keep your Lexus running smoothly!

December 14, 2024

My service advisor, Philip Zito consistently does an excellent job for me. I always get a loaner when needed; when it needed, the customer lounge is comfortable. More

by John66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, John! We're thrilled to hear that Philip Zito has been taking great care of you. Our team strives to provide excellent service and a comfortable experience, so it’s great to know we’re hitting the mark!

December 14, 2024

It was great. Got my appointment done on time. Phil is always great to work with More

by kendallnii
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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December 14, 2024

Philip was great, and kept me informed as the work went on. Car was great shape. More

by pjb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
philip
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Philip provided excellent service and kept you updated throughout the process. It's great to know your car is in great shape. We appreciate your support!

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