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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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December 14, 2024

I’m am very upset with our purchase for dent protection. I have a dent and it is not covered because of the location. I will speak to the financial department, and I hope I get another survey to let you kno More

by Gervaisshannon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t rmember
Dec 16, 2024 -

Superstition Springs Lexus responded

We appreciate your feedback and are sorry to hear about your experience with dent protection and service availability. Your concerns are important to us, and we’ll ensure they are addressed. Thank you for sharing your thoughts; they help us improve our services.

December 14, 2024

They completed the work in a timely manner. Staff was helpful and friendly. Work on car was completed with no issues. More

by MAJAWO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with our team. Timeliness and friendly service are our top priorities. We appreciate your support and look forward to assisting you again!

December 14, 2024

I would not go anywhere else with my car. The service is great and all the service people are very polite and knowledgeable about everything with my Lexus. I would recommend Superstition Spri More

by CLARKWILDLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks, Clark! We’re thrilled to hear you had such a positive experience with our team. Your kind words and recommendations mean a lot to us. We're here to keep your Lexus running smoothly!

December 14, 2024

My service advisor, Philip Zito consistently does an excellent job for me. I always get a loaner when needed; when it needed, the customer lounge is comfortable. More

by John66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, John! We're thrilled to hear that Philip Zito has been taking great care of you. Our team strives to provide excellent service and a comfortable experience, so it’s great to know we’re hitting the mark!

December 14, 2024

It was great. Got my appointment done on time. Phil is always great to work with More

by kendallnii
Recommend Dealer
Yes
Employees Worked With
Phil Zito
December 14, 2024

Philip was great, and kept me informed as the work went on. Car was great shape. More

by pjb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
philip
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Philip provided excellent service and kept you updated throughout the process. It's great to know your car is in great shape. We appreciate your support!

December 14, 2024

The two service reps that assisted me were both very professional and kind. They got my car looked at very promptly even though I didn’t have an appointment. I’ve been a Superstition Springs customer fo More

by NOTS1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience and appreciate your loyalty over the years. Our team takes pride in providing excellent service, and your feedback makes it all worthwhile. Looking forward to serving you for many more years to come!

December 14, 2024

Philip is Kind , knowledgeable, and efficient. I like the newly renovated office. At this location. Appreciate your service! More

by ROSEMARIE.GARRIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Dec 16, 2024 -

Superstition Springs Lexus responded

Rosemarie, thank you for your fantastic review! We're thrilled to hear you had a great experience with Philip and that you love our newly renovated office. Your appreciation means a lot to us, and we look forward to serving you again!

December 14, 2024

Very professional and helpful, while carting for their customer, a pleasure to work with each time. More

by JAYLOHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the wonderful feedback! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our top priority, and we look forward to working with you again soon!

December 14, 2024

Always great service great technicians great service managers they all do great work and are very kind to everyone More

by TRUTH2UU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you’ve had such positive experiences with our team. Our technicians and service managers work hard to provide excellent service, and your kind words mean a lot to us. We appreciate your support!

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