Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,066 Reviews

1,066 Reviews of Superstition Springs Lexus - Service Center

Sort by
December 07, 2024

My sales representative Julian was very helpful and provided a comforting environment to purchase a vehicle. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear that Julian made your vehicle purchasing experience comfortable and helpful. Our team is dedicated to providing excellent service, and it’s wonderful to know we succeeded. Enjoy your new vehicle!

December 07, 2024

Glad to see they finally improved the service waiting area, however, Bell Lexus is still much better More

by DAVENCARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Zito, five stars!
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're glad you noticed the improvements in our service waiting area. We strive to enhance our customers' experience and appreciate your comparison. Your insights help us grow and provide even better service in the future!

December 07, 2024

The staff is always ready to help. Starbucks coffee and cupcakes made the wait very pleasant! Thank you! More

by Prcole1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic feedback! We're thrilled to hear that our staff made your experience enjoyable and that you loved the coffee and cupcakes. Your support means a lot to us, and we can’t wait to serve you again!

December 07, 2024

Due to the nature of the repairs I had to leave it longer than expected and they were very good to me with the loaner car. Everything completed as expected. More

by DEANNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We're glad to hear you had a positive experience with the loaner car while your repairs were being completed. Your satisfaction is our priority, and we appreciate your understanding during the process. Looking forward to serving you again!

December 07, 2024

I love the professionalism of the staff, great customer service and how hard they work to meet your needs. More

by felicia.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Felicia, thank you for your kind words! We're thrilled to hear that our team's professionalism and customer service made a positive impact on your experience. Your satisfaction is our top priority, and we look forward to serving you again soon!

December 07, 2024

Good service and knowledgeable service writer. Confusing when you first pull into the service center as to where you are supposed to go and whom is helping you. More

by melinda_thorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Melinda! We're thrilled to hear you had a great experience with our service team. We appreciate your feedback about the service center layout and will work on making it clearer for our customers. Looking forward to serving you again!

December 07, 2024

Nick was great to work with. He kept me updated on what the mechanics found and made drop off and pick up easy. More

by BARBTOMACELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Nick provided excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate your support!

December 07, 2024

Really like Shane. The best Service Rep. Always friendly, reasonable, and responsive. Highly recommend this dealer. More

by jfowler422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks - Service - 5 stars
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Shane made such a positive impression. Your recommendation means a lot to us, and we’re glad you had a great experience. Looking forward to serving you again!

December 07, 2024

They take such good care of me at Superstition Springs Lexus. And my car always looks beautiful when I leave. Thank you. More

by sandrichas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan and Isaiah
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you feel well taken care of and love how your car looks after a visit. Your satisfaction is our top priority, and we can't wait to see you again!

December 07, 2024

Excellent service. That’s why we go there!! Excellent customer service and informative for us. More

by stevelynn47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane hicks
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with our team. Your support means a lot to us, and we look forward to welcoming you back soon!

1
...
24
25
26
...
107