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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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November 19, 2024

Everyone was polite and helpful, and service met my schedule. Healthy snacks would be a plus! More

by JIMMURPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear our team made your experience enjoyable. We appreciate your suggestion about healthy snacks—it's definitely something we’ll consider as we strive to improve! Looking forward to your next visit!

November 19, 2024

The dealership was very helpful, they got me in and out quickly and were very thorough! More

by sina.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with us. Our team always strives to provide efficient and thorough service. Your feedback means a lot to us!

November 19, 2024

My mechanic Robert is very thorough, knowledgeable and kind!! Myron is thoughtful and professional. Great team! More

by jel1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear that Robert and Myron made such a positive impression. Our team takes pride in delivering great service, and your feedback motivates us to keep it up! We appreciate your support!

November 19, 2024

Very efficient & courteous. Friendly environment & excellent service. I am a Lexus customer for years & more to come. More

by devibarua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you appreciate our efficient and friendly service. It's great to have loyal customers like you, and we look forward to serving you for many more years to come!

November 17, 2024

We found the service to great and the time to completed the service was done well ahead of 2 Hr the advisor had advised. More

by PETEADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Pete! We're thrilled to hear you were pleased with our service and the quick turnaround. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 16, 2024

My advisor was great! Everyone in the service department were ready to help with my needs. I like the texting feature that keeps you updated as you wait for your vehicle. More

by Rebecca M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you, Rebecca! We’re thrilled to hear you had a great experience with your advisor and our service team. It's fantastic that you enjoyed the texting feature—keeping you informed is important to us. We look forward to helping you again!

November 16, 2024

Alan at Superstition springs Mesa is very kind and helpful! Dealership car maintenance is more than 3rd parties but I do like the loner car while servicing and convenience of calling Alan when my car More

by NSHREEVE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experience with Alan at Superstition Springs Mesa. Providing excellent service and convenience is our top priority. We appreciate your support and look forward to continuing to assist you with all your car maintenance needs!

November 16, 2024

Always on time and have great service writers. Car wash after the service couldn't be a better experience at any dealership! More

by Lexus 300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zitto in service
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service team and enjoyed the car wash. We strive for excellence and appreciate your feedback!

November 16, 2024

I’ve always found the customer is top priority Everything is done in a timely manor with no negative issues. More

by thedesertduo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech. Myron
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience. Prioritizing our customers is key for us, and it’s great to know our efforts are appreciated. Your support motivates us to keep delivering top-notch service!

November 15, 2024

Service representative was personal & efficient. Gave me a loaner with excellent explanation of difference from my Lexus. Work was completed in the time.frame I was told. Service seems to be fine. More

by DEBMUCKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a positive experience with our service team. It's great to know the loaner and explanations helped you feel comfortable. We appreciate your feedback and look forward to serving you again!

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