Superstition Springs Lexus - Service Center
Mesa, AZ
1,059 Reviews of Superstition Springs Lexus - Service Center
Shane was absolutely professional , knowledgeable, helpful and accommodating. What a gift he is to the worried and anxious customers who need Lexus service!! helpful and accommodating. What a gift he is to the worried and anxious customers who need Lexus service!! More
Brought car in for a warranty issue. Was told extended warranty did not cover it. We called the warranty company ourselves and it turns out it IS covered. Took 3 week ls because lexus di Was told extended warranty did not cover it. We called the warranty company ourselves and it turns out it IS covered. Took 3 week ls because lexus did not want to work on it, and sent the vehicle to another shop. Poor communication. Poor all around service. The vehicle came back to us with grease in the cabin, A-pillar not mounted correctly, and headliner not clipped in. Very disappointed to say the least. More
I really appreciated the fast service I received when my battery died. The roadside assistance came quickly and the dealer took me in right away and put in a new battery. I couldn’t have asked for better ti battery died. The roadside assistance came quickly and the dealer took me in right away and put in a new battery. I couldn’t have asked for better timing. More
A previous service manager attempted to upsell work to be done. I felt completely insulted by the reason for ac service. Jake spoke with me for some time and offered the apology for the attempted upsell done. I felt completely insulted by the reason for ac service. Jake spoke with me for some time and offered the apology for the attempted upsell More
It was a pleasant experience. Kaleb and Greg were very personable and enjoyable to work with. Kaleb and Greg were very personable and enjoyable to work with. More