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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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November 08, 2024

Great dealership, Phil is always there for us! Will always be our dealership, Have a great day. More

by FINNOGNORSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a fantastic experience with Phil. Your loyalty means a lot to us. Have a wonderful day!

November 08, 2024

Good service, questions answered. Service technician seemed knowledgeable in providing assistance to sort through immediate repairs vs. Watchful repairs that could be accomplished l More

by JANET.FELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 11, 2024 -

Superstition Springs Lexus responded

Janet, thank you for your fantastic feedback! We're thrilled to hear our technician was able to assist you effectively. Prioritizing repairs is crucial, and we’re glad you found the guidance helpful. We appreciate your support and look forward to serving you again!

November 07, 2024

Love the service team! Always helpful and professional!!!! Convenient, able to drop my car off and they call your once everything is complete More

by tffjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our service team. Your convenience is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

November 07, 2024

Service was performed in a timely manner. Service advisor was pleasant. Had to reprogram my app and reset my pin due to some glitch that service may have caused. More

by ARIZONABEACHGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic feedback! We're glad to hear our team provided timely service and a positive experience. We appreciate your understanding regarding the app glitch and are here to ensure everything runs smoothly moving forward. Your support means a lot to us!

November 07, 2024

Every one is polite and professional. Waiting area clean and welcoming! I will be using them again! More

by plindsay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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November 07, 2024

Chris Bates was excellent. He provided great service, got me a loaner, and gave great customer service. More

by aznmonk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Chris provided you with excellent service and made your experience memorable. Our team is dedicated to ensuring every visit is top-notch, and we appreciate you sharing your experience!

November 07, 2024

Phillip Zito has been my service person for many years. He is attentive, professional, extremely knowledgeable and very customer focused. He is a tremendous asset to your organization. More

by JIMWBARNS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Nov 11, 2024 -

Superstition Springs Lexus responded

Jim, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Phillip. His dedication to providing top-notch service truly makes a difference. We appreciate your support and look forward to continuing to meet your needs!

November 07, 2024

Dealership was great to work with during our purchase. Sales people were not pushy. They stayed open after normal closing for our purchase, and worked to make sure we were happy with our new car. Even tho More

by CharlesA
Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Charles! We're thrilled to hear you had a great experience with our team, especially John. Our goal is to make car buying enjoyable and stress-free. Enjoy your new ride, and we hope to see you again!

November 07, 2024

Myron was very efficient and very quick to resolve our problem. Great customer service always. More

by MRANDMRSVARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron lyons
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Nov 11, 2024 -

Superstition Springs Lexus responded

Myron strives to provide top-notch service, and your feedback confirms that! We're thrilled to hear about your positive experience. Thank you for taking the time to share your thoughts! We look forward to assisting you again in the future.

November 07, 2024

I was greeted quickly and the service advisor, Chris Bates, checked in with me shortly after. He was very personable and helpful. Car was washed and vacuumed when it was returned. More

by MTCROXTON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Chris. Our team takes pride in delivering excellent service, and it's fantastic to know your car was returned in such great condition. We appreciate your feedback!

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