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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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November 04, 2024

Very professional. Phillip is always courteous and helpful. Service was the best considering I didn’t have an appointment. More

by dbacks85207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Nov 05, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Phillip provided you with such great service. Our team is always here to help, even on short notice. We appreciate your support and look forward to serving you again!

November 03, 2024

Service was fast. Needed air filters cleaned and was taken care of swiftly. Love the car wash More

by darindavis56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Darin! We're thrilled to hear you appreciated our fast service and enjoyed the car wash. Your satisfaction is our priority, and we look forward to seeing you again soon for your next visit!

November 03, 2024

They mistook my vehicle and quoted me the wrong price. Very unprofessional behavior. But it was all corrected in the end.it’s fine More

by 378653820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did oil change
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Nov 03, 2024 -

Superstition Springs Lexus responded

Thank you for bringing this issue to our attention. We apologize for accidentally misquoting your service estimate. Please accept my apologizes. I am pleased to hear that in the end this service estimate was corrected and resolved. Please let me know if there is anything else we can assist you with. Feel free to contact me directly at 480-324-8908... I would be more that happy to help you with any automotive concerns you may have in the future. Greg Okolita Sales Director, Superstition Springs Lexus.

November 03, 2024

I made an appointment for the date and time I wanted easily and the appointment went smoothly and I was in and out in 90 minutes as Promised. Thank you Jake. . More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thank you, Susan! We're thrilled to hear you had a smooth experience and that our team met your expectations. We appreciate your kind words and look forward to serving you again soon!

November 03, 2024

The appointment was for my second key. I was in and out faster than estimated. I appreciated the quick turnaround. More

by GREASONITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you had a speedy experience with your second key appointment. We always aim to exceed expectations and appreciate your positive feedback!

November 03, 2024

Chris Bates was s pleasure to work with. Very professional and caring. He kept me informed throughout the process. I love this dealership. More

by debbachand1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Nov 04, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Chris Bates! Our team is dedicated to providing excellent service, and it’s great to know that Chris made a lasting impression. Thank you for your kind words and for choosing our dealership!

November 03, 2024

Shane Hicks my service manager did a excellent job with my appointment Good time by the technician More

by RHONDA.DETIENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hivks
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Nov 05, 2024 -

Superstition Springs Lexus responded

Thank you, Rhonda! We're thrilled to hear Shane provided excellent service and that your technician was timely. We appreciate your feedback and look forward to serving you again!

November 03, 2024

The staff was great to deal with, knowledgeable and courteous. Fabulous leasing experience and I have been leasing cars for 40 years. A+ experience. More

by friedlanderra
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Peach—5 stars
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive leasing experience. Our team strives to provide excellent service, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!

November 03, 2024

I enjoy going to this Lexus dealership. Because of how friendly the staff is and very easy to work with. More

by Kenneth Pagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Nov 04, 2024 -

Superstition Springs Lexus responded

Kenneth, thank you for your fantastic feedback! We’re thrilled to hear you had a great experience with our friendly team. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

November 01, 2024

Phillip is always very efficient and professional. He goes out of his way to help the customer. More

by PDrag24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
Report | Print
Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phillip's efficiency and professionalism made a positive impact on your experience. We strive to provide exceptional service, and your feedback means a lot to us!

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