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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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October 30, 2024

Chris was very helpful in going through my first scheduled maintenance at the dealership there. More

by MILESDEVAULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 31, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, Miles! We're thrilled to hear Chris made your first maintenance experience smooth and helpful. Our team is always here to ensure you get the best service possible. Looking forward to seeing you again!

October 29, 2024

Shane was very helpful and knew I was waiting so he kept me updated and even got additional services done. I was very happy with his service. More

by BKWEBB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 31, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience with Shane! Keeping our customers informed and happy is our priority. Thanks for sharing your thoughts and for recognizing Shane’s efforts. We look forward to serving you again!

October 29, 2024

My 2016 car looks brand new after the detailing. Also got one new tire after they checked out the tire pressure. More

by SSPRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Phillip.
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear your car looks brand new after our detailing service. Keeping your vehicle in top shape is our priority, and we're glad you found the tire check helpful too. We appreciate your support and hope to see you again soon!

October 29, 2024

Chris was great. I really appreciated his approach to service and keeping me well informed during the process. More

by PDEVANS5T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris is service
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Chris. Our team strives to keep our customers informed and satisfied every step of the way. Your feedback means a lot to us!

October 29, 2024

I first spoke with Phil Zito on the phone re my tint problem. I brought the car in yesterday. We discussed options. The team drove me back/forth for breakfast. It was an excellent experience. Thanks More

by STEVENJACOBSON1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Steven! We're thrilled to hear about your positive experience with Phil and the team. Providing excellent service is our priority, and we're glad we could make your visit enjoyable. We look forward to seeing you again!

October 29, 2024

Quick and professional for urgent service required on battery. Service advisor was very helpful throughout the process. More

by Goaliedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing quick and professional service is our priority, and we’re glad our advisor could assist you effectively. Your feedback means a lot to us!

October 29, 2024

They are knowledgeable about their product. They are friendly. Their dealership is clean. They make you feel comfortable. More

by JIMMYDCARPENTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Report | Print
Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks, Jimmy! We're thrilled to hear you had a positive experience with our team. Your kind words about our knowledge, friendliness, and dealership environment mean a lot to us. We look forward to welcoming you back soon!

October 29, 2024

I’ve been a loyal customer for Lexus at Superstition Springs for a long time. However, your supply For new cart inventory has been horrible. I leased my car 4 years And had to buy it because the invento More

by RGRATE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thank you for your loyal support! We appreciate your feedback about our inventory. We're actively working to improve our supply and hope to better serve you soon. Your business means a lot to us, and we hope to see you back at Superstition Springs!

October 29, 2024

My RX350h brought in for 25,000 mile maintenance. Work was preformed to the usual high standard. Thanks Phil More

by AAW49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that your RX350h maintenance went smoothly and met your expectations. Phil and the team always strive for top-notch service. We appreciate your feedback and look forward to seeing you again!

October 29, 2024

The whole process was smooth. Easton was very professional and helped me understand all the details. More

by Ace
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thank you, Ace! We're thrilled to hear that you had a smooth experience and found Easton professional and helpful. Your feedback means a lot to us, and we’re here to make every interaction just as positive!

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