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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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October 29, 2024

The Chris in the service department bends over backwards to handle our vehicle service in a courteous and efficient manner. We could not be more pleased with the service department and Chris. More

by KEN.HOBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 30, 2024 -

Superstition Springs Lexus responded

Ken, we’re thrilled to hear about your positive experience with Chris in our service department! Our team strives to provide excellent service, and it’s great to know that Chris exceeded your expectations. Thank you for your kind words and for choosing us for your vehicle needs!

October 29, 2024

Very pleased with Myron, as he explained all services and didn't pressure me. Love the wash and vacuum More

by BBQPERALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons, the young man who checked in was very polite
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Oct 31, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with Myron. Our team strives to provide clear information without pressure, and we're glad you loved the wash and vacuum service. Your satisfaction is our priority!

October 28, 2024

Phil is always a true gentleman! Very helpful and considerate! I wish other service personnel would follow his principles. More

by DFJACKALPH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear about your positive experience with Phil. His commitment to exceptional service truly makes a difference. We appreciate your feedback and hope to keep exceeding your expectations!

October 28, 2024

Always have a great experience with the service center at superstition springs Lexus. The customer service is top notch! More

by HUGHSIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil zito
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a fantastic experience at our service center. Providing top-notch customer service is our priority, and your feedback means the world to us. We look forward to serving you again!

October 27, 2024

Great job and great service from Jake providing world class service thank you, that’s why I love this place More

by ERMES3837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake service department
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October 27, 2024

Easy to book appointment Friendly and efficient service Clear communication on work recommendations Nice waiting area More

by Dee Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 29, 2024 -

Superstition Springs Lexus responded

Dee, thank you for your wonderful feedback! We're thrilled to hear you enjoyed the easy booking process and our friendly service. We always aim for clear communication and a comfortable environment. Looking forward to seeing you again soon!

October 27, 2024

Phillip takes perfect care of my appointments, and all my car service needs. Explans anything that comes up that might be needed and presents my service options. More

by YRCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip, service
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Phillip is providing you with top-notch service and clear explanations. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to meet your car service needs!

October 27, 2024

I purchased a three year old Highlander from superstition Lexus. It needs some major warranty work. Shane took the time to get it all set up. Assuring me, it won’t cost me a dime. More

by AHENDERSON311
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks?
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience! We're glad to hear Shane provided excellent service and support with your Highlander. We strive to ensure our customers feel taken care of, especially when it comes to warranty work. Enjoy your ride!

October 26, 2024

Chris was super cool and really helpful with explaining everything and the whole process, as well as being able to answer any questions i had very thoroughly, Now it’s just time to see if my oil filter act More

by SAMMYGAGNE630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks, Sammy! We're thrilled to hear about your positive experience with Chris. Our team is always here to help, and we appreciate your trust in us. Good luck with your oil change! Let us know how it goes.

October 26, 2024

This dealership is very professional and very busy. Had an 11:00 appointment for some warranty work and they had me on my way home at 2:00. Nicest customer service lounge I've ever seen. More

by Ken Kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron was great!
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Oct 29, 2024 -

Superstition Springs Lexus responded

Ken, thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our team and enjoyed our customer service lounge. We appreciate your patience and look forward to serving you again in the future!

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