Superstition Springs Lexus - Service Center

My first service visit on my recent car purchase. Excellent experience with the service center. Excellent experience with the service center. More

Enjoy working with Shane and the team. Customer service experience is always something that is wonderful. Customer service experience is always something that is wonderful. More

Today we bought 2024 RX350 Lexus at Superstition Spring Lexus. We had such great customer service from General Manager Brent Adkisson as this has been our 3rd purchase. We came in to get our 2017 RX350 LEX Lexus. We had such great customer service from General Manager Brent Adkisson as this has been our 3rd purchase. We came in to get our 2017 RX350 LEXUS service for maintenance etc. Before getting service, we decided to take a look on availability of newer vehicles since there were some incentives going on. Easton McIntosh Master Sales Consultant who has been at Lexus 20 years helped us immensely with all the fine details, test drives, and tons of questions we had. We were not looking to buy that day and within a few hours we had our new car. We never got the old car serviced. We want to acknowledged Mr. Easton for his patience, knowledge, and working every little detail in getting the best price for us along with Mr. Adkisson. We also want to recognize the Service Dept too, for always going above and beyond in getting services done, loaners, car washes in a very timely manner. Superstition Springs Lexus have the BEST Teams, hands down. Thanks again. Joe & Irene Martinez More

No complaints. The facility is clean. Polite and very helpful staff. Unlike Bernhardth Lexus, they asked for an approval before doing additional work that we did The facility is clean. Polite and very helpful staff. Unlike Bernhardth Lexus, they asked for an approval before doing additional work that we did not ask for More

Very disappointed in the “delivery” of this car. The car its self is amazing but every other aspect of this car buying experience was not good. The car its self is amazing but every other aspect of this car buying experience was not good. More

Except for the five and a half hours to complete the transaction, everyone was friendly and helpful transaction, everyone was friendly and helpful More

Personal touch + Actual Person answering phone ++ Service staff excellent from soup to nuts ++ Salesforce (especially Easton) professional, friendly and helpful even after sale completed. The vehicles are ou staff excellent from soup to nuts ++ Salesforce (especially Easton) professional, friendly and helpful even after sale completed. The vehicles are outstanding overall. One consistent disappointment has been, and currently is the entertainment system failure (total on the 01 LS and 07 LS, CD player thus far in the 19 RX. 9.5 out of 10. More

Jake is great. When it comes time to buy a new vehicle in the next year or so, the excellent service we receive will be a main driver in returning to Superstition S When it comes time to buy a new vehicle in the next year or so, the excellent service we receive will be a main driver in returning to Superstition Springs Lexus. More

Shane Hicks , Service Consultant, and his team once again did an excellent job. Our battery was dead. We had the vehicle towed to Superstition Springs Lexus at noon. I called Shane at 11:30 AM and let him did an excellent job. Our battery was dead. We had the vehicle towed to Superstition Springs Lexus at noon. I called Shane at 11:30 AM and let him know it would be arriving via AAA. He said no problem, he would be on the look out for it. After after a through 23 point inspection and the battery being replaced the vehicle was ready at 3:15 PM the same day. (2 hours and 45 Minutes ahead of the time promised. Promise less and deliver more in action) Shane and his team, once again has provided excellent customer service, That is the reason that we keep coming back to Superstition Springs Lexus. More

Nice and friendly staff. Clean and nice waiting areas. I overheard several people said that this place has nice waiting areas. Clean and nice waiting areas. I overheard several people said that this place has nice waiting areas. More