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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,079 Reviews

1,079 Reviews of Superstition Springs Lexus - Service Center

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October 20, 2024

I am very pleased with the good work they do in my car that it keeps on running well, besides feeling good because I know they are honest, and my agent Phil Zito is wonderful More

by gmolchan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you’re satisfied with our work and appreciate your trust in us. Phil will be delighted to know you think so highly of him. Your support means a lot to our team!

October 19, 2024

Awesome dealership experience every time. The team really cares about their customers and it’s always positive when I visit for service. Chris Bates is the best, he is always great at commun More

by JAKE.SUGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates, AJ technician
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Jake! We're thrilled to hear you consistently have such great experiences with us, especially with Chris. Your loyalty means a lot, and we're here to ensure you continue to have exceptional service every visit. Looking forward to seeing you again soon!

October 19, 2024

I was very pleased with the service I received at your service department. Will be back for all my oil changes ! More

by rhondacovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who helped me in the service department
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks, Rhonda! We're thrilled to hear you had a great experience with our service department. We look forward to seeing you for your oil changes and appreciate your support!

October 19, 2024

Great service. Each technician was very polite. I like the way they text me the performance of my car. More

by jjafbf45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience and appreciated our technicians' politeness. Communication is key, and we're glad you found the performance texts helpful. Your feedback means a lot to us!

October 19, 2024

Excellent professional service arranged by Chris . !totally satisfied and easily accomplished! 18 words are not neee!’ More

by KATHYLINHOLT
Recommend Dealer
Yes
Employees Worked With
Chris in service was excellent
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Oct 21, 2024 -

Superstition Springs Lexus responded

Kathy, we're thrilled to hear you had an excellent experience with Chris! Your satisfaction is our top priority, and we appreciate your feedback. Thank you for taking the time to share your thoughts!

October 19, 2024

Service Department very friendly and contact person we have Shane Hicks is very knowledgeable answered all my questions, and took of us right away. More

by atrebizosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan scotti, Aaron Fisk
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experience with Shane and our service department. We're committed to providing friendly and knowledgeable support, and it’s great to know we hit the mark for you! Looking forward to serving you again.

October 19, 2024

Had battery issues. They got me in the same day, tested it and replaced it under warranty while I waited. More

by GERALD.KNUDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
Report | Print
Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Gerald! We're thrilled to hear our team was able to assist you promptly and resolve your battery issues. Your satisfaction is our priority, and we appreciate your kind words about our service!

October 19, 2024

Phillip is great to work with during the drop off and pick up. He listens. More

by louisjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phillip made your experience enjoyable. Our team strives to provide excellent service, and it's great to know he listened to your needs. We appreciate your support!

October 19, 2024

Myron had great communication and treated us like family! Definitely recommend Superstition Lexus to others. More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron in service
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Oct 21, 2024 -

Superstition Springs Lexus responded

Erika, thank you for the fantastic review! We're thrilled to hear Myron made your experience special. Our team always strives to provide that family feel. We appreciate your recommendation and look forward to seeing you again at Superstition Lexus!

October 19, 2024

My service agent was very knowledgeable & professional. My service was done in a very efficient time. More

by ritzyt1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
Report | Print
Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear that you had a great experience with our knowledgeable service agent. Efficiency is key for us, and it's fantastic to know we hit the mark. We appreciate your support and look forward to serving you again!

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