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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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October 13, 2024

Phil is great , always taking care of my needs in a professional manner… ready to answer any questions More

by JEVONMELTON9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Oct 15, 2024 -

Superstition Springs Lexus responded

Jevon, we’re thrilled to hear about your positive experience with Phil! Our team prides itself on providing top-notch service, and it’s fantastic to know that Phil is making such a great impact. Your feedback is greatly appreciated!

October 13, 2024

Decent wait time , service people were very helpful and overall it was a good experience More

by shanann77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thank you, Shanann! We’re thrilled to hear you had a great experience with our helpful team and minimal wait time. Your feedback means a lot to us, and we look forward to welcoming you back soon!

October 12, 2024

The waiting time to rotate tires took too long. ..However, the service person was good. More

by OICKEIJOHNETTA4644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 14, 2024 -

Superstition Springs Lexus responded

We appreciate your patience and are glad to hear you had a positive experience with our service team. We’re always looking to improve and will work on reducing wait times. Your input helps us get better!

October 12, 2024

Shane was so amazing to work with! Thanks to the mechanic who fixed my car!! More

by nicolegcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in service 5 stars!!
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks, Nicole! We're thrilled to hear about your positive experience with Shane and our mechanic team. Your support means a lot to us, and we’re glad we could help get your car back in shape!

October 12, 2024

Took a little too long for oil change, 2 hours seems excessive. Good car wash. More

by tami_chmelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Tami! We're glad you enjoyed the car wash. We appreciate your patience during the oil change and are continuously working to improve our service times. Your experience helps us get better!

October 12, 2024

Convenient location. Friendly staff. Easy to make service appointment. After service, our vehicle receives complimentary was and vacuum More

by YOUNGF5579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled you had a great experience with our team and enjoyed the complimentary wash and vacuum. Your feedback means a lot to us, and we look forward to seeing you again soon!

October 12, 2024

On schedule on time. Four words is all I want to say. Please forgive me. More

by phntmplt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlin Lyons
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Oct 14, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with us. Your feedback means a lot, and we appreciate your concise and positive review. Looking forward to serving you again!

October 12, 2024

I received a good deal, was able to finalize it in one visit. I got a car that I really liked More

by ADONIS
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Adonis! We're thrilled to hear you found a great deal and were able to finalize everything in one visit. Enjoy your new car, and we look forward to seeing you again!

October 11, 2024

Great customer service, on time service, kept promise and did everything they said they would do. More

by GIGGY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with our team. Keeping our promises and providing top-notch service is what we strive for. We appreciate your support!

October 11, 2024

Service was fast, clean, super easy. Alan was knowledgeable and very helpful. Very customer friendly. More

by TERRY3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in the Service Dept.
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Terry! We're thrilled to hear that you had such a positive experience with Alan and our team. Your satisfaction is our priority, and we look forward to serving you again soon!

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