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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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October 10, 2024

Fixed what I thought was a major problem which I thought it could have been More

by JVOKAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that we could resolve your concern. Your satisfaction is our priority, and we’re here to help with anything else you need.

October 09, 2024

I like the location and staff. All are very pleasant and helpful! Waiting area is comfortable. More

by fayenord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and Myron
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Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you enjoyed our location and had a great experience with our team. Comfort is key, so it's fantastic that our waiting area met your expectations. We appreciate your feedback!

October 09, 2024

Received excellent service and a quick turn around on the normal maintenance. Everything was communicated on a timely basis. More

by BDONAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PhilipZito
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Oct 11, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience! Timely communication and efficient service are our top priorities. Thank you for taking the time to share your feedback!

October 09, 2024

I disagree with requiring 15 words. My experience was fine and my advisor exceptional. End More

by GREENR52G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience and found your advisor exceptional. We appreciate your thoughts on the word requirement and will take them into consideration. Your insights help us improve!

October 09, 2024

We had our windshield replaced and our 95k service and the service team at Superstition Springs Lexus led by Alan Rogers went above and beyond their duty to take care of us. We wouldn’t take our Lexus any More

by dlturley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers, service consultant
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Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear that Alan and the service team provided you with exceptional care during your windshield replacement and 95k service. Your loyalty means a lot to us, and we look forward to continuing to serve you and your Lexus!

October 09, 2024

Tristan was a fantastic host- I knew what I was looking for when I went in and he answered all the questions I had, plus was kind in working with me on a very emotional trade in of my late husband's car. More

by cr.gearhart
Recommend Dealer
Yes
Employees Worked With
Tristan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schoneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Tristan. It's wonderful to know he provided the support you needed during such a significant moment. We appreciate your feedback and are glad you felt taken care of.

October 09, 2024

Myron was very kind and helpful! He advised me and am grateful for his help! More

by Lauful
Recommend Dealer
Yes
Employees Worked With
Myron
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Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear Myron made such a positive impact. Our team is always here to help, and we appreciate you taking the time to share your experience!

October 09, 2024

Very kind. Also very knowledgeable. They want to help you with your car. Never act like they are too busy More

by MONKEYBARS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 11, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience. Our team is always here to help and ensure you feel valued. Your support means a lot to us!

October 09, 2024

Phil was great! Very attentive and clear with time frames and services being performed. He also remembered that I needed to be at work pretty quickly and he had the More

by gabpayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear Phil provided such attentive service and made your experience smooth. Your recommendation means a lot to us. We look forward to seeing you again soon!

October 09, 2024

I feel great that i have a super manager! Shane is the best.. Thank you. More

by WENSTA213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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