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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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October 07, 2024

The vehicle had its 5000 mile oil change and it drove very well. They did a thorough inspection and gave me a good report for it More

by odel0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 08, 2024 -

Superstition Springs Lexus responded

Odel, thank you for the fantastic review! We’re glad to hear your vehicle is running smoothly after the oil change and inspection. We strive to provide thorough service and appreciate your feedback! Drive safe and enjoy the road ahead!

October 07, 2024

Great Lexus dealer and an even better service department. Shane is a phenomenal service manager who gets me in and out quickly and at the lowest price possible. More

by lillianjiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Lillian! We're thrilled to hear you had such a positive experience with our service department. Shane and the team work hard to provide top-notch service at great prices. We appreciate your support and look forward to seeing you again!

October 07, 2024

I love the convenience of being able to get a rental. Service is always great More

by PLACIO.TANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Superstition Springs Lexus responded

Tanya, we’re thrilled to hear you love the convenience of our rentals! Our team is dedicated to providing great service, and your positive feedback means a lot to us. Thank you for choosing us, and we look forward to serving you again soon!

October 07, 2024

Very accommodating and was impressed in making sure the services were beyond satisfactory! Thank you! More

by grizinarizona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 09, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience. Our team is dedicated to exceeding expectations, and your feedback means a lot. Looking forward to serving you again soon!

October 06, 2024

Great dealership that provides excellent customer service and quality maintenance service performed on my Lexus More

by INA1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the wonderful feedback, Ina! We're thrilled to hear you had a great experience with our team and that your Lexus is in top shape. Your satisfaction is our priority, and we look forward to serving you again!

October 06, 2024

My advisor Alan and technician AJ were great to work with and kept me updated throughout the service on my car. I have found my new dealership! More

by RIVERO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you, Rivero! We're thrilled to hear about your positive experience with Alan and AJ. Keeping our customers informed is a top priority for us. We look forward to serving you again at your new dealership!

October 06, 2024

Great place to service. Reliable place. They giarantwe the work. In the end, very happy More

by dondumlao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with us. Reliability and customer satisfaction are our top priorities, and it’s rewarding to know we met your expectations. We look forward to serving you again!

October 06, 2024

Great service. They keep you informed on status. Blah blah blah blah blah blah blah More

by luvmee.az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled to hear you appreciate our communication and service. Your support means a lot to us, and we’re here to keep you updated every step of the way!

October 06, 2024

Fair, expert repairs and service. Shane could not have been more accommodating. Always a great experience. More

by EPALMER1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Service Department
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Oct 08, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had a great experience with Shane. Our team strives to provide expert service, and your feedback means a lot to us. Looking forward to serving you again!

October 06, 2024

This is was my first visit to the SS dealership. Jake, my service rep was great…friendly & knowledgeable. I’ll be back for my Lexus needs! More

by al.wartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman, Service Consultant
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a great first visit and that Jake provided excellent service. We look forward to assisting you with your Lexus needs in the future!

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