Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,079 Reviews

1,079 Reviews of Superstition Springs Lexus - Service Center

Sort by
October 05, 2024

They are efficient and follow up. They have very friendly and accommodating employees. Thank you. More

by kjgregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no one in particular
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. Our employees strive to provide excellent service, and your feedback means a lot to us. We look forward to serving you again soon!

October 05, 2024

Great help and service, looking forward to next visit. My helper Isaiah was excellent at taking care also. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you, Kat! We're thrilled to hear you had such a positive experience with Isaiah. Your feedback means a lot to us, and we can’t wait to welcome you back for your next visit!

October 05, 2024

Jake was very helpful & knowledgeable about my vehicle’s service. He’s a great asset to your business! More

by delfinomendozajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear Jake made such a positive impact with his knowledge and assistance. We'll be sure to share your kind words with him. Your support means a lot to us!

October 05, 2024

Shane was excellent - very customer oriented, easy to talk to - clear and concise - service was very timely. More

by TERRY3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane (Service)
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Terry! We're thrilled to hear that Shane provided excellent service and made your experience smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to serving you again soon!

October 05, 2024

I always receive an honest opinion about car services that are needed. I am never pressured into purchasing additional service air it is not in my budget. I am always pleased with the exceptional quality More

by carreracrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hill
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you, Crystal! We’re thrilled to hear you feel valued and informed about your car services. Your satisfaction means a lot to us, and we’re glad to have you as part of the Superstition Springs Lexus family. Looking forward to continuing to serve you!

October 05, 2024

Good service when I received my text message of all green, I thought I was supposed to come out to pick up my car, but that was not the case so I was a little confused More

by RAYTHOMPSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Ray! We’re glad to hear you had a positive experience. We appreciate your understanding regarding the pickup process, and we'll work on making our communication clearer. Looking forward to serving you again!

October 04, 2024

My service provider, Chris, was great. All work was completed in a timely manner. Always straightforward. More

by LARRYDBIRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 04, 2024

Service was easy to schedule and on time and met all my expectations. my service provider was also very polite. More

by sharonbottock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you found scheduling your service easy and that it was completed on time, meeting all your expectations. It’s great to know that your service provider was polite and contributed to your positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 04, 2024

I can always depend on Shane to care for me and my car- no matter what the circumstances. More

by tcmcweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Shane
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're delighted to hear that Shane consistently provides you with exceptional care for both you and your vehicle. Your trust in our team means a lot to us, and we look forward to continuing to serve you!

October 04, 2024

I love Superstition Springs Lexus, since meeting them years ago it has become a friendship and a easy business transaction, Shane in service is nothing short of a standup guy. I look forward to the next More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane in service
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you so much for your kind words! We're delighted to hear that your experience has turned into a lasting friendship. Shane will be thrilled to know that you appreciate his service. We look forward to welcoming you back soon! If there's anything else we can assist you with, just let us know.

1
...
62
63
64
...
108