Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

Sort by
October 01, 2024

As always, was treated extremely professionally, and work was done in a prompt fashion. Jake was awesome. More

by DDEGROFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service
Report | Print
Oct 02, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had a great experience with Jake. Our team strives for professionalism and efficiency, and your feedback means a lot. Looking forward to seeing you again soon!

October 01, 2024

Fast and efficient! Good customer service with a smile and professionalism! I would definitely recommend! More

by JD3563834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Oct 02, 2024 -

Superstition Springs Lexus responded

Thanks, JD! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. We look forward to serving you again soon!

October 01, 2024

Phil is great to work with and kept me up to date on the progress. More

by jakarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
Report | Print
Oct 02, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled to hear that Phil provided you with great service and timely updates. Your satisfaction means a lot to us, and we look forward to continuing to support you!

October 01, 2024

Great service! ! Was in and out quickly and was explained every step of the way!!! Service manager was super helpful with my issue!! Well definitely be going back!!! More

by BLWNBLU71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Mike in service
Report | Print
Oct 02, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with our service team. We pride ourselves on quick and clear communication, so it’s wonderful to know you felt supported. We look forward to seeing you again soon!

October 01, 2024

Excellent customer service as well as the maintenance service. Phil Zito is the best THANK YOU Phil More

by SYLHANK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Report | Print
Oct 03, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had such a positive experience with our customer and maintenance services. Phil truly is a star on our team, and we appreciate you sharing your feedback!

September 30, 2024

The service center did a great job with my repairs. The wait time was phenominal. More

by yetta1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a fantastic experience with our service center! Our team works hard to ensure quick and quality repairs, so your feedback means a lot. Thank you for taking the time to share your thoughts!

September 29, 2024

Jake who I worked with was great. It took too long to get just a second key though. More

by roncamden331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in Service
Report | Print
Oct 02, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Ron! We're glad to hear Jake provided great service. We apologize for the delay with the second key and appreciate your patience. Your experience helps us improve, and we’re committed to enhancing our processes. Looking forward to serving you even better next time!

September 29, 2024

Shane is an excellent advisor and excels at customer service! I really appreciate him and superstition Lexus! More

by terryden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in service
Report | Print
Oct 01, 2024 -

Superstition Springs Lexus responded

Thanks, Terry! We're thrilled to hear about your positive experience with Shane and our team at Superstition Lexus. Your appreciation means a lot to us, and we’re here to help anytime you need!

September 29, 2024

Allen worked with my insurance carrier to get my repair done same day. Much appreciated More

by AZITRIMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Oct 01, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear that Allen was able to assist you so efficiently. Providing timely service is our priority, and it’s great to know we met your expectations. Your feedback means a lot to us!

September 29, 2024

Service is good but I have to wait two hours. for the service to be done. More

by ermacn14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Superstition Springs Lexus responded

We’re glad you enjoyed the service. We understand that wait times can be frustrating, and we’re actively working on ways to improve efficiency. Your input helps us enhance the experience for everyone!

1
...
64
65
66
...
106