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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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January 01, 2025

Pleasant greeting in the morning from the servant attendance. Pleasant attitude and easy to talk to. More

by Hellotj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks-Service department
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks for your wonderful review! We’re thrilled to hear you enjoyed the warm greeting and friendly service. Our team strives to create a welcoming atmosphere for everyone. Looking forward to your next visit!

January 01, 2025

Service advisor was extremely helpful. Nice job detailing our Lexus. Overall wonderful experience and service. More

by Marsha Duffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers was a great help.
Jan 03, 2025 -

Superstition Springs Lexus responded

Marsha, thank you for your wonderful feedback! We're thrilled to hear that our service advisor made a positive impression and that you loved the detailing on your Lexus. Your satisfaction is our priority, and we look forward to serving you again soon!

January 01, 2025

Reps were kind and courteous. Provided excellent service, notified me I was eligible for a new car battery at no charge. More

by LSAINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember name
Jan 03, 2025 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience! Our team is dedicated to providing top-notch service, and it's great to know they made your visit enjoyable. Thank you for sharing your feedback!

January 01, 2025

Chris Bates is always very helpful and goes above and beyond to make sure that I get the service that I need and that I’m satisfied.😀👍 More

by BSTERN520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear Chris provided such excellent service. Our team strives to go above and beyond, and it's great to see their efforts recognized. Your satisfaction is our priority!

January 01, 2025

Great service department everyone is very friendly, professional, explain everything and make sure that the customer is satisfied. Thank you!!! More

by lsnegrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers Chris and Shane 5 Star Rating
Jan 03, 2025 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing friendly and professional support. Your satisfaction means a lot to us!

January 01, 2025

Very pleasant personnel and service is always Stellar and consistent. Everyone is genuinely friendly and caring! More

by TTrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Rogers
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you consistently enjoy our friendly service. Our team takes pride in delivering a stellar experience, and your kind words truly motivate us. We look forward to welcoming you back soon!

January 01, 2025

The Superstition Springs Lexus service center consistently delivers an outstanding customer experience, marked by professionalism and efficiency. The staff is knowledgeable, attentive, and genuin More

by MJFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Zito
Jan 03, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience at our service center. Our team strives to provide top-notch service and maintain the high standards of the Lexus brand. We look forward to serving you again!

January 01, 2025

Great quick friendly service. It is always good working with Chris the service representative would recommend More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Hal! We're thrilled to hear you had a great experience with Chris and our team. Your recommendation means a lot to us. Looking forward to serving you again soon!

January 01, 2025

Everyone is so nice, welcoming, and helpful. Lorenzo and Jake are the best! I feel confident doing business with them. More

by KATECORELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Kate! We're thrilled to hear you had such a positive experience with Lorenzo and Jake. Our team is dedicated to providing a welcoming atmosphere, and it’s great to know you felt confident doing business with us. Looking forward to serving you again!

January 01, 2025

I was able to get my Lexus in without an appointment to have a battery replaced.the staff was very professional and courteous More

by Inspector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 06, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're glad to hear our team provided you with excellent service on your Lexus battery replacement. We always strive to accommodate our customers, and your feedback means a lot to us!

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